“Lean Six Sigma Guide For Improving Healthcare” by Danielle M. Potter, MS, LSSBB, PMP and Nicole Szalay Batulis, MHA, LSSMBB, CPHQ has been released worldwide. The 265-page book functions as a toolkit for healthcare professionals to improve their practices using the Lean Six Sigma methodology.
From the back cover:
Opportunities for improvement in the workplace are plentiful, and healthcare is no exception! Spotting the need for improvement and having the drive to initiate change are important, but having the right toolkit can help you to be even more successful. Learn about a blended approach to process improvement called DMAIC. DMAIC is a project methodology for systematically addressing problems in your work and finding the right solutions for your team. This book will walk you through the five project phases and share tips and tricks from experienced authors. Driving improvement initiatives in healthcare is possible with the right knowledge and tools!
Lean Six Sigma: Guide For Improving Healthcare (ISBN: 9781734119435) can be purchased through retailers worldwide, including barnesandnoble.com and Amazon. The paperback retails for $14.99. Wholesale orders are available through Ingram.
About the authors:
Danielle M. Potter MS, LSSBB, PMP
Danielle started working in healthcare in 2011. Since then she has completed a Master’s Degree in Industrial and Organizational Psychology, completed her Lean Six Sigma Blackbelt certification, and completed her Project Management Professionals Certification. Danielle currently works as an organizational development consultant and spent two years as Manager of the Value Institute Learning Center. She is also a Certified Instructional Designer and continues to work with peers on developing new trainings that will benefit healthcare workers.
Nicole Szalay Batulis, MHA, LSMBB, CPHQ
Nicole has over a decade of continuous improvement experience in healthcare and is Director, Operational Excellence at Dartmouth-Hitchcock leading the Performance Improvement Team, the Project Management office and the Value Institute Learning Center. Nicole received her M.H.A in Healthcare Administration from the University of Minnesota’s School of Public Health. Nicole earned her Lean Six Sigma Master Blackbelt from The Ohio State University Fisher College of Business and Moresteam.com. Nicole is also a Certified Professional in Healthcare Quality (CPHQ) from the National Association of Healthcare Quality (NAHQ).
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