Las Vegas, NV – May 11, 2020 – 5D Artist customers worried about undelivered orders in the wake of COVID-19 crisis can finally heave a breath of relief. The leading diamond painting kit company has recently announced to send replacement orders for orders that were to be delivered within April 15- May 15, 2020. Additionally, the company is offering $20 discount for all these customers on their next purchase with 5D Artist.
The replacement orders will reach the customers within 90 days from the date of placing the order.
“Our sincere apologies to all our customers who were about to have their order delivered between April 15- May 15, 2020. We are running slightly late due to the current lockdown situation and we know we have not been able to ship your orders to your address within the specified timeline. We are an ethical business and we take full responsibility of all orders lost in the shipping process. In response to that, we are sending exact replacement order to every customer who has lost their order and delivery time frame is within 90 days, stated the spokesperson from 5D Artist.
“Please be with us in these dark times and together we will sail through. We know we have kept you waiting, and we sincerely offer our heartfelt gratitude to all our customers. As a token of appreciation, we are also offering a handy 20 USD worth discount for your next purchase with us.”
As per the statements of the spokesperson, the delay in delivery is due to the collapse of supply chain in the current COVID-19 lockdown scenario. As per the lockdown rules, there are fewer flights than ever to deliver packages. And those that are there are mostly flying with only the most essential items like masks, protective gear and equipment, and basic commodities such as food and drinks. Non-essential items are scheduled to be shipped later.
“The current lockdown crisis has crumpled the entire supply chain industry and the courier flights are only prioritizing the essential and basic goods. Unfortunately, our packages fall within the category of non-essential items and hence it will take us some more time to deliver them to your doorstep. Please pardon the delay and bear with us in these tough times.”
A name of big repute in the diamond painting industry, 5D Artist offers comprehensive diamond painting kits that include- color-coded canvas, pre-applied adhesive, colored resin diamonds, tweezer, wax picking pad, diamond pens and storage bags. The company promises the most premium kits with diamonds packed individually and checked for accuracy. Customers can choose from a wide range of diamond painting kits, ranging from generic paintings to paintings made by legendary artists.
Added to full-fledged kits, 5D Artist also houses a separate section for individual accessories and tools required for diamond painting projects. The company assures fast shipping for customers all across the world.
For more, please visit https://5dartist.com.