Atlanta, GA – This water remediation company in Atlanta has recently launched an online customer portal to strengthen communication with clients. The experts shared that the online platform will enhance and boost transparency as well as communication with clients. Remediation Group affirmed that documentation and communication are essential in providing transparency to customers and keeping jobs moving successfully. That’s why they have decided to launch an online customer portal where clients can quickly get daily updates about jobs.
This Water remediation company also shared that the portal was first developed by the company’s development team and only released to a few HOA clients. The Restoration Company Atlanta GA affirmed that those clients were dealing with catastrophic events, and hence needed an online platform where they could easily communicate. Remediation Group also stated that the platform has the following features:
Text and email notifications on job status reports
Daily and weekly job updates
Project point of contacts
Storing of critical job documents and photos
In addition, the team also shared that the online platform will provide an avenue where property managers dealing with damages can have an open conversation with their staff. Remediation Group vowed to continue working to improve the customer’s portal so that customers can get constant updates about job status.
About Remediation Group
Remediation Group is a restoration company in Atlanta. The team takes pride in providing restoration services that are second to none. The staff is fully trained and has more than 18 years of experience in handling reconstruction needs, mold removal, and fire or water damage emergencies. For more information, contact the Remediation team today.
Company Name: Remediation Group
Contact Person: Delaney Olvaney
Email: Send Email
Phone: (404) 491-7229
Address:1320 Ellsworth Industrial Blvd NW #2200
Country: United States