C5 Insight Managing Partner Geoff Ables will be presenting Analytics and CRM Executive and Management Briefing Webinars in August 2020. The webinars are sponsored by Dynamic Communities, an organization that provides online and live events around the world focused on Microsoft Business Application platform products.
“The Analytics Executive Briefing: From AI to BI to Bots” will be presented on Tuesday, August 11 from 12:00 noon to 1:00 pm Eastern time.
Analytics is on track to drive virtually everything about the future of work. From bots, to the internet of things, to artificial intelligence and self-driving cars, life will transform more in the next 20 years than any other period in history. Analytics will be behind every decision and every interaction, but it can be difficult to separate the marketing hype from the strategic implications.
Get up to speed quickly with BI and AI concepts, and the solutions offered by Microsoft including PowerBI, Relationship Assistant, AI for Sales and Customer Service, and Azure Cognitive Services. This session will deliver a jargon-free overview of the potential of analytics, how to capture data to get the most out of analytical tools, how global leaders are creating cultures of analytics, and simple steps for adopting more analytics-driven processes.
For more information and registration, visit https://bit.ly/3eigWMf.
“CRM in the C-Suite: The Role of Leaders and Managers in CRM Success” is scheduled for Thursday, August 27 from 12:00 noon to 1:00 pm Eastern time.
Harvard Business Review research indicates that businesses whose leaders and managers use digital tools experience 10% acceleration in revenue growth. But getting the C-Suite to take an active role in running the CRM project, and in using CRM to run the business, has been an insurmountable hurdle for many businesses.
Attendees will learn the role of the C-Suite in managing a CRM project, in adopting CRM, and in using CRM to drive change within their businesses. Executives will leave with a clear understanding of how to drive change – even transformation – by using the power of CRM. Project leaders will leave with a checklist for getting, and keeping, the C-Suite engaged in their project.
For more information and registration, visit https://bit.ly/2ANPgBp.
Ables is the author of “The LUCK Principle: Business Results at the Intersection of People & Profit.” In the book he teaches how to harness the power of people, process and technology to transform a business into a digital workplace that balances a people-first culture with bottom-line results.
The book is available in both paperback and Kindle versions on Amazon at https://www.Amazon.com/dp/B01N0QW5H4.
Geoff Ables, C5 Insight Managing Partner, is a bestselling author, international keynote speaker and consultant. He has over 20 years of consulting experience on topics including the future of work, digital disruption, customer relationship management, social collaboration and big data. Widely regarded as a thought leader on customer and employee engagement, his insights have been seen and heard in dozens of global venues. He founded C5 Insight in 2002 and has consulted with hundreds of companies in a broad range of industries. The firm has twice been named to the Inc. 5000 list of fastest growing companies.
For more information about Geoff Ables and C5 Insight, visit https://www.C5Insight.com.