One hotel operator in Costa Rica, with two hotels, the Copacacabana Desire Hotel in Jaco beach, and Hotel Desire Costa Rica in San Jose, is asking travelers some insightful questions about the current market trend of online hotel bookings through online travel agencies (OTAs).
It has been observed that for the major part, consumers are choosing OTAs for their bookings because they are of the view that this method gets them better deals especially with OTAs such as Expedia, Orbitz, Travelocity, Booking, Agoda, etc. but what the hotel operators who are still doing business the old fashion way are wondering is: Are Travelers really getting a better deal on OTAs? Customers might feel that they are but the case might be on the contrary. Hotel operators can offer discounts and services that OTAs can’t, like: seniors discount, the nth night free, discounts for airline employees, groups staying x number of nights, free room upgrades, and other services that the hotel operator have direct control over, and that OTAs don’t.
The Copacabana Desire Hotel in Jaco beach, and Hotel Desire Costa Rica in San Jose has announced one such deal, the hotel is offering Canadians dollar at par to the US Dollar, and with no catch. That can represent more than a 25% savings to Canadian travelers. Many hotel operators believe that this disparity between the viewpoints exists because consumers don’t understand is the complexity for a hotel operator when bookings are done through an online travel agency, like changing dates or getting a refund, among others. This because in many cases the OTA has the consumer’s money and often is not paid to the hotel after 30 and even up to 45 days, which keeps hotel operator limited in their deal offers or even refund because the money is still with the OTA and has not been paid forward to the hotel. This is a disadvantage for both the customer and the hotel, this method is certainly risky.
Online booking might be an easier way of getting things done but the customers must ask if they are getting the best deal or saving more money in the long run? OTAs have other errors that put hotel operators in a though spot, which occurs due to variance in information. Hotel operators have to constantly monitor this (the OTAs), but changes take time, leaving the consumer with one impression and then faced with a different reality.
About the Copacabana Hotel Desire
Copacabana Desire beachfront hotel, located in Playa Jaco, offers couples to experience the only clothing-optional atmosphere in Costa Rica’s Central Pacific coast. The perfect couple’s hideaway to surrender to their passion in an enclave of luxuriant atmosphere.
For Canadians the Copacabana Desire hotel offers the “looney” (Canadian Dollar) at par program. For more information and reservations, please visit the Copacabana Desire Hotel in Playa Jaco, or call +506 2653 1005 or toll-free at 866 436 9399 or visit the official hotel website at: www.copacabanadesirehotel.com
Company Name: Copacabana Hotel Desire
Phone: 1-866-436-9399 Fax: 416-247-4613
Country: Costa Rica