Bellingham, WA – June 23, 2015 – Topside Roofing & Siding of Bellingham, Washington, has received GAF’s most prestigious contractor award: The GAF President’s Club Award. This highly coveted award recognizes Topside Roofing & Siding as one of the “elite of the elite” residential roofing contractors in the United States.
GAF is North America’s largest roofing manufacturer, and only GAF Master Elite(R) Contractors can compete for its President’s Club Award. To qualify for this award, a contractor must demonstrate an exceptional level of excellence in their business, especially in the areas of Installation Excellence, Consumer Protection, and Installer Training.
Topside Roofing & Siding has been a GAF Master Elite(R) Contractor since 2012. To become a Master Elite(R) Contractor–a status that less than 2% of roofing contractors nationwide have achieved–a candidate must demonstrate proper licensing and adequate insurance, have a proven reputation and show commitment to ongoing professional training.
To Philip York, president and owner of Topside Roofing & Siding, there’s no doubt about what sets his company apart from competitors: the best training and use of the best manufacturers and materials. “Our guys are certified and trained in GAF and every other manufacturer we use. Other companies, they just go and put on a roof. That separates us from everyone around us right now.”
“This helps us with customers,” York continues. “The folks on our sales team talk to the customers and tell them how we do things. When people hear that all of our crews are trained and that we have the manufacturers backing us up, they know that Topside can give better quality, better workmanship, and better warranties. Our service reputation is reflected in the A+ rating we have with the Better Business Bureau; we’re a member of Angie’s List, too.”
Communicating with customers is an important part of the process at Topside. “We’re very personable with them,” explains York. “Before we start a job, our job manager goes to the location and introduces himself and the crew to the homeowner. After we’ve finished the job, we make another appointment to walk through the job with the homeowner–we want to make sure the customer is happy before signing off on it. If anything needs to be done, the customer tells us, and we take care of it before finalizing the job. Most other companies simply put on a roof, leave, and send an invoice. We do things differently. Interaction makes customers more knowledgeable about what is happening, and that’s a good thing.”
Customer outreach is paralleled by Topside’s interaction with the local community. “We sponsor a lot of teams,” says York. “We work with kids’ sports in the area, sponsoring baseball, basketball, and softball teams. That’s something we’re proud to do.” The company also participates regularly in home shows in the local area.
Moving forward, Topside anticipates continued growth. “We’re doing more higher-end roofing,” concludes York, “and working with more new synthetic materials, which customers are starting to ask for. We’re doing quite a bit more work, and our company’s bigger than it was a few years ago–all of which are good things to help us achieve the President’s Club Award again next year!”
About Topside Roofing & Siding
Founded in 1989, Topside Roofing & Siding works to supply customers with the top products, quality, workmanship, and service they deserve for all their roofing, siding, window, and gutter projects and installations. All of Topside’s installers are factory-trained and certified by GAF and other product manufacturers. The company maintains an A+ rating with the Better Business Bureau.
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Founded in 1886, GAF has become the largest roofing manufacturer in North America. The company’s products include a comprehensive portfolio of steep-slope and commercial roofing systems, which are supported by an extensive national network of factory-certified contractors. Its success is driven by its commitment to Advanced Quality, Industry Expertise, and Solutions Made Simple for contractors, specifiers, and property owners alike. In 2011, GAF was the first roofing manufacturer to offer a Lifetime limited warranty on all of its laminated shingles and, in 2012, it introduced the GAF Lifetime Roofing System.
For more about GAF, visit http://www.gaf.com
Company Name: Topside Roofing & Siding
Contact Person: Philip York
Phone: (360) 752-2220, Toll-free: (877) 318-1900
Address:161 E. Horton Road, PO Box 30618
Country: United States