North East, MD – July 15, 2015 – Russell Anthony Exteriors, Inc., of North East, Maryland, has received GAF’s most prestigious contractor award: The GAF President’s Club Award. This highly coveted award recognizes Russell Anthony Exteriors as one of the “elite of the elite” residential roofing contractors in the United States.
GAF is North America’s largest roofing manufacturer, and only GAF Master Elite(R) Contractors can compete for its President’s Club Award. To qualify for this award, a contractor must demonstrate an exceptional level of excellence in their business, especially in the areas of Installation Excellence, Consumer Protection, and Installer Training.
Russell Anthony Exteriors has been a GAF Master Elite(R) Contractor since 2009. To become a Master Elite(R) Contractor — a status that less than 2% of roofing contractors nationwide have achieved — a candidate must demonstrate proper licensing and adequate insurance, have a proven reputation and show commitment to ongoing professional training.
“Accountability” is a word that holds a lot of meaning at Russell Anthony Exteriors. “Just about everyone has a friend or relative who’s had a bad experience with a contractor — and with roofers in particular,” states co-owner Chris Russell. “But a homeowner has to really trust in the people working on that roof. On every single job we do, one of the company owners ensures that it meets our standards. Our crews have worked for us for years, and they know we’re going to come and check on every job. On top of that, we register every qualifying roof for GAF’s Golden Pledge warranty, which requires a pretty thorough 40-point inspection. That’s why we have accountability — we take the time to do the job right.”
Part of the company’s success is due to finding the right niche in the market. “We researched this,” explains Russell. “You have some one-person businesses that might have a good roofer, but he’s trying to wear all the hats — the installer, the estimator, the accountant, and so on. Then you have the big contractors that do tremendous amounts of marketing, with pricing on the really high end of the spectrum. What we do is fill that gap in the middle. We offer top-quality service with the best products that are available, and we do it at a reasonable price point.”
Russell Anthony Exteriors does more than just roofing. The company offers deck, concrete patio, window, siding, and door installation and construction services, and it is one of a handful of exclusive, certified installers for AMI’s Preservation(R) Collection of windows and siding. Additionally, it offers a variety of payment plans. “This year, we’ve expanded the financing options to our customers,” says Russell. “To make a project more affordable, we offer a lower-payment option with the flexibility to pay off the project at any time. People have been pretty appreciative of that. If we can make it affordable to do the job right the first time, that’s what we’re going to do.”
The company is as conscientious about its community ties as it is with its customers. Russell is a Special Olympics coach for two sports, and the company works with autism programs. “That’s personal with us,” explains Russell. “It’s something we’re passionate about.”
Going forward, Russell Anthony Exteriors will “keep the ship moving in the direction that it’s going,” concludes Russell. “We’re ahead of our goal for installation excellence, which coincides with our goal of trying to please every customer and give 100% satisfaction. Our marketing motto is ‘to get a job from every job.’ If we do a good enough job, customers refer us to their neighbors. That’s good for business — it gives me peace of mind, and it gives the customers peace of mind.”
About Russell Anthony Exteriors
Central Delaware’s only GAF Master Elite(R) certified roofer, Russell Anthony Exteriors is also certified for windows and siding. Serving customers since 1998, the company guarantees its windows, siding, doors, and decking materials for a lifetime. A local, family-owned company, Russell Anthony Exteriors is fully insured and offers free estimates at no obligation.
Founded in 1886, GAF has become the largest roofing manufacturer in North America. The company’s products include a comprehensive portfolio of steep-slope and commercial roofing systems, which are supported by an extensive national network of factory-certified contractors. Its success is driven by its commitment to Advanced Quality, Industry Expertise, and Solutions Made Simple for contractors, specifiers, and property owners alike. In 2011, GAF was the first roofing manufacturer to offer a Lifetime limited warranty on all of its laminated shingles and, in 2012, it introduced the GAF Lifetime Roofing System.
For more about GAF, visit: http://www.gaf.com
Company Name: Russell Anthony Exteriors, Inc.
Contact Person: Chris Russell
Phone: (302) 698-7111
Address:10 Montgomery Dr., Suite 1
City: North East
Country: United States