NAVASOTA, TX – 11/24/2015 (PRESS RELEASE JET) — Schulte Roofing is proud to announce the implementation of a new support and management system that allows for better tracking of roofing issues, emergency services, roof repairs, warranty issues and follow-up visits.
Customers will receive email receipts when inquiries are made online, in person or over the phone. Once roofers are slated to conduct a home inspection, customers will receive appointment confirmation details that include the roofer’s picture and direct contact information in case any issues arise or a reschedule is needed.
Schulte Roofing is confident the new system will provide more accountability and better tracking of all Brazos Valley roofing needs. The system will house full, accurate records and historical information of thousands of Brazo Valley roofs. With records spanning as far back as 20 years, Schulte Roofing will have access to information about every roof in the area regardless of who the previous builder was. When Schulte Roofing shows up, customers may be surprised that the Schulte representatives know more about their roof than they do!
David Schulte @Schulte Roofing: “It’s about providing that extra layer of service. We’ve had so much rain lately that most folks feel overburdened. To help keep up with the load and make sure each customer receives the same quality care, we’ve implemented a new tracking system that has reduced our workload and shortened our response times considerably.”
One a customer communicates with Schulte Roofing by any method, both the original roofer and build team are notified in real time. The average initial customer response time is less than 24 hours.
Distributed by Press Release Jet
Company Name: Schulte Roofing
Contact Person: Aaron Henry
Phone: (936) 825-3690
Country: United States