Vehicle History, a company founded last year to provide consumers with free reports about used cars, has seen a surge in positive customer feedback, website officials announced yesterday. The upbeat reviews have begun to appear on third-party sites as the company has entered a period of steady growth.
“Customer feedback is the most important metric for our company,” said Vanessa Hernandez, a Vehicle History spokesperson. “When we were just getting off the ground it was hard to have a sense of how we are doing, but now that we have expanded we are able to see independent reviews and are gratified at how positive they have been.”
It is only in the past few months that Vehicle History has started to see third-party customer reviews on sites including Yelp, Yahoo! and Trust Pilot, among others.
“Back in December, when we were only providing about 250 free reports a day, there was less customer feedback,” she said. “But now that more than 11,000 people are downloading our free reports each and every day, we are gaining a clear picture of what our users think of us, and their experiences have been overwhelmingly positive.”
Hernandez said that the company’s customer service department will begin to monitor the reviews coming into all third-party sites for a broader analysis of what consumers like about their service, and in which areas the company can make improvements.
“Our goal is to become the most-used vehicle history report company online within a year,” she said. “To do that, we need to capitalize on our already-strong strengths and gain the greatest understanding possible of our consumers.”
About Vehicle History
Vehicle History believes that information wants to be free. Our goal is to help people get access to free reports about the history of a used vehicle before they decide whether or not they want to purchase it. With our constantly expanding data sources, we help more than 11,000 people a day get the free reports they need to help them simplify the otherwise complex process of buying a used car or truck.
We launched in December 2015, providing free reports to consumers while other companies were charging them considerable fees for the information they wanted. This allowed us to grow from our humble beginnings to where were are today. We help consumers who enjoy our high-quality customer service, free reports and the way we help them navigate the often treacherous used car marketplace.
To find out how we can help your unique used car buying situation, simply visit Vehicle History today to experience our free service.
Company Name: VehicleHistory.com
Contact Person: Vanessa Hernandez
Address:10777 W. Twain Ave Suite 125
City: Las Vegas
Country: United States