Westlake, OH – June 1, 2016 – Brad Smith Roofing Co., Inc., of Westlake, Ohio, has received GAF’s most prestigious contractor award: The GAF President’s Club Award. This highly coveted award recognizes Brad Smith Roofing as one of the “elite of the elite” residential roofing contractors in the United States.
GAF is North America’s largest roofing manufacturer, and only GAF Master Elite(R) Contractors can compete for its President’s Club Award. To qualify for this award, a contractor must demonstrate an exceptional level of excellence in their business, especially in the areas of Installation Excellence, Consumer Protection, and Installer Training.
Brad Smith Roofing has been a GAF Master Elite(R) Contractor since 2003. To become a Master Elite(R) Contractor–a status that less than 2% of roofing contractors nationwide have achieved–a candidate must demonstrate proper licensing and adequate insurance, have a proven reputation and show commitment to ongoing professional training.
The estimators at Brad Smith Roofing have a reputation for knowledge and experience in both roofing and construction. This reputation comes not only from years of accumulated knowledge and first-hand field experience, but also from ongoing learning. “I believe in continuous education because the roofing industry is constantly changing,” states owner Brad Smith. “Our sales team also excels because of this practice, and our office staff supports the efforts of the estimators and field staff. I expect everyone on staff to maintain a good knowledge base; I encourage cross-training, so that each of us can step out of his or her job description to go above and beyond for our customers.”
Exceptional customer service is a natural extension of the educational atmosphere. “All of us work together to provide timely information to our customers,” explains Smith. “Any consumer expects and deserve quality service, and homeowners have many questions–before and during a project and after it’s completed. Our family business is committed to that quality and service. Customers frequently see our estimators and field supervisors at job sites, monitoring steady progress and answering any homeowner questions or concerns.”
Whether a customer needs a small repair or a completely new roof, the company provides a free estimate and written proposal that exactly target the customer’s needs. The company’s services include residential and commercial roofing and roof repairs, masonry, gutters, copper installation, slate and tile installation, crane rental, roof maintenance, ice and snow removal, skylights, home improvements, business renovations, and emergency storm service.
The company’s can-do attitude extends to its neighbors. The company contributes to community projects, such as working with the Boy Scouts and contributing to local home makeover efforts. An EPA-certified lead-free contractor, Brad Smith Roofing is a member of the National Roofing Contractors Association and the Greater Cleveland Safety Council, and it has received the Angie’s List Super Service Award. The company holds an A+ accreditation with the Better Business Bureau.
With an eye toward the future, the company keeps the bar high for customer service. “My son, our lead estimator, is invested in keeping us on the cutting edge of roofing technology,” concludes Smith. “Our family, supporting each other as a team, makes us successful, and our employees and their families are thriving. Quality materials and responsible practices cannot be sacrificed in the interests of ‘getting the job done’–our conviction to these ideals has endured to this day.”
About Brad Smith Roofing Co.
Founded in 1979, Brad Smith Roofing was started with the guiding principle that the customer deserves to be educated about all possible options for a quality roofing job. For more than 30 years, the company has served thousands of residential and commercial customers across northern Ohio. Whether a customer is missing a shingle or needs a full roof replacement, the job is important to Brad Smith Roofing. The company installs commercial roofing systems and offers a wide spectrum of residential roofing solutions, as well as window and door replacement, interior repair and finish work, siding, masonry, and restoration of the historic features of older homes.
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Founded in 1886, GAF is the largest roofing manufacturer in North America. The company’s products include a comprehensive portfolio of steep-slope and commercial roofing systems, which are supported by an extensive national network of factory-certified contractors. Its success is driven by its commitment to Advanced Quality, Industry Expertise, and Solutions Made Simple. GAF was the first roofing manufacturer to offer a Lifetime limited warranty on all of its laminated shingles, which then evolved with the introduction of the GAF Lifetime Roofing System by extending the Lifetime coverage beyond just the roofing shingles.
For more about GAF, visit http://www.gaf.com
Company Name: Brad Smith Roofing
Contact Person: Drew Smith
Phone: (440) 835-3377
Address:24550 Sperry Drive
Country: United States