The insignia brand has been established on the principles of delivering the highest standards of quality in both their products and their customer services. Known for exceeding their customers’ expectations, the company is constantly trying to set high standard, and meeting time and time again.
Talking about their customer services and what drives the company to outperform their standards, the Insignia spokesperson said: “Based in France our Customer Service have set themselves what are normally impossible targets for others to achieve. What’s more this was THE FIRST of its kind in our market. Open 8.00am to 7.00pm Monday – Friday they are there to answer and correct any warranty claim a customer may have and in the fastest possible time. Currently our reply time is less than THREE HOURS not two days as we the consumer have come to expect. Everything is in writing for our customers via e-mail. No telephone calls are ever made because with Insignia you will ALWAYS get the written word, making records easy to keep and no mistakes or misunderstanding should occur.”
The main priority of the Insignia Company is first precisely identify the needs and requirements of their customers, which allow them to develop a new, unique and smartly designed steam shower integrated with the most upgraded technology and improved systems. Technical experts are closely involved all through the product development and manufacturing process to ensure a superior product.
“To start, we took all electronics and with the aid of technical advisors, redesigned some to our requirements from start to finish. Our finished product is now considered probably the most stable and reliable found on steam shower cabins today,” the company spokesperson further said about their products.
The company compliments their superior quality products with amazing customer services. A customer service representative is present during work hours to promptly respond to any customer queries and questions. Customers can also contact the customer services department for question about warranty application, correcting warranty mistakes and queries about warranty claims.
Insignia Products are the UKs fastest growing shower cabin brand specializing in steam and hydro-massage shower cabins. In a very short time Insignia has come from concept to reality, taking the UK market by storm. Every day, more and more high street shops and Internet websites join their growing list of dealers, providing a better and better service.
For more information, please visit: www.insigniarange.co.uk
Company Name: Insignia Showers
Contact Person: Leon MacLean
Address:9a Deans Road, Canon Industrial Park, Old Wolverton
City: Milton Keynes
Country: United Kingdom