HOUSTON, TX – 12 Sep, 2016 – Today Houston-based telecommunications company VirtualTone (www.virtualtone.net), announces strategic partnership with IT Fire Control LLC (www.itfirecontrol.com) an IT company also based in Houston. VirtualTone Gold Agent partners provide small to medium businesses the advantages of using cloud technology in their communication and IT infrastructure. By using local companies, such as IT Fire Control LLC, to deliver the onsite portion of the solutions, VirtualTone provides these companies the unique, opportunity to present a complete solution to their clients using the latest technology. Brian Walker, owner and founder of IT Fire Control LLC states, “I was first a partner of Virtual Tone and then a client. When I saw the quality of customer service, along with the integrity and commitment from Jay Gubert, Vice President of VirtualTone, I knew I wanted to be part of their program. This relationship with VirtualTone provides additional sources of revenue for IT Fire Control LLC and allows me to offer new services to our clients. We love it.” Katherine Donaldson, Operations Administrator says “The new VTONE ULTRA solution for business will WOW you.”
VirtualTone is a local VoIP and video communications company that provides complete solutions to small-to-medium businesses with phone systems that expand from one to over 200 users. With the Gold Agent program, VirtualTone partners with local IT firms to deliver hands-on services, providing an affordable, cloud-based solution for the client and an opportunity for increased revenue for the partner. VirtualTone certifies Gold Agents to meet the high levels of customer satisfaction and project management required by VirtualTone. VirtualTone allows the partner full control of the administrative interface of VirtualTone services for the client.
About IT Fire Control LLC
IT Fire Control has been serving Texas businesses since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses. It’s always been their goal to provide enterprise-level IT practices and solutions to the small business sector, with small business prices. The experience has allowed them to build and develop the infrastructure needed to keep prices affordable and clients up and running. IT Fire Control LLC partners with many types of businesses in the area, and strives to eliminate IT issues before they cause expensive downtime, so the client can continue to drive the business forward. The dedicated staff loves seeing clients succeed. The company mantra: “Your success is our success, and as you grow, we grow.”
VirtualTone is a dedicated, hosted voice and video communication solution for businesses with multi-location offices and call centers. In business since 1998. Anywhere you have Internet access, you have VirtualTone! VirtualTone’s communication solutions provide increased functionality and flexibility to present the client’s enterprise with the highest degree of value possible.
Through VirtualTone your organization’s phone system isn’t hosted on a cluttered server with thousands of other clients; it’s hosted on a private switch dedicated strictly to your account. VirtualTone provides a state-of-the-art voice service that allows your enterprise to consolidate your communications. In doing so your organization will see increased employee productivity, cost reduction, and streamlined communication capabilities.
VirtualTone integrates seamlessly with ConnectWise, Agency Matrix and many other CRM and software packages, for call detail reporting, call center queue monitoring, call recording, voicemail, and a full host of metrics and controls.
For additional information about VirtualTone, visit the website at www.virtualtone.com
For more information about Janet or Jay Gubert and the VirtualTone partner program, contact:
Sandy Lawrence, Publicist
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