Act! Consultant Wins Featured Partner Service Award

Act Consultant Roy Laudenslager Is Recognized for His Act! Expertise and Contributions

Boca Raton, FL – Tech Benders is pleased to announce that Roy Laudenslager recently earned the spot of Featured Partner on the Act! Community forums. The forums, located at is the site used by thousands of Act! users to get quick answers to their questions about the Act! software. Laudenslager was honored for his numerous contributions in answering questions for Act! Users.

Laudenslager is no stranger to receiving awards for his knowledge of Act! software. In 2007 he was awarded the Act! Community Service Award for his involvement with the Act! Community; he was chosen from over 500 Act! consultants internationally. This is the third time that he has been selected as the Featured Partner in the last two years.

Laudenslager, who is located in Eugene, Oregon, provides telephone and web-based Act! technical support for domestic and international Act! users and consultants. He has in-depth knowledge of all aspects of Act! ranging from database installation and customization to maintenance and troubleshooting. He has particular expertise in the creation of custom Act! reports using the Act! Report Writer. Laudenslager has over 35 years of experience in the electronics and data processing industry. He was a member of the Act! technical support team for 10 years before joining Tech Benders in 2004. He has served as the Technical Editor for three of the Act! For Dummies books written by Karen Fredricks. A graduate of the State University of New York, Laudenslager also completed numerous advanced courses in the field of business administration.  

According to Fredricks, “I am proud to see Roy recognized for his dedication to the Act! community. He has worked with Act! since its inception. He has a great passion for Act! Roy’s knowledge of the Act! report writer is unparalled. In addition, he is a wealth of information for users of legacy Act! versions wishing to move to the newer Act! v19 platform.”

“I am thrilled to receive this award,” states Laudenslager. “I love being able to share the various tricks that I have discovered with other Act! users and consultants.”

According to Gary Woodhouse, SwiftPage Social Media Specialist, “The Act! Community is a place that all Act! users can access to get their questions answered by other Act! users, Act! Partners and Swiftpage staff. Roy Laudenslager has devoted countless hours to supporting the Act! Community by diligently answering questions and offering advice to anyone seeking help. We are delighted to reward him for his hard work by highlighting Tech Benders as the Featured Partner on the Act! Community for the third time in the last two years.”

About Karen Fredricks

Karen Fredricks, President of Tech Benders, is the author of 13 books on CRM software including seven books on Act!, and titles on SugarCRM, Outlook, Outlook Business Contact Manager and Microsoft Office Live. A well-known expert in the field of customer relationship management (CRM) software, she was selected by to develop a series of Act! and Outlook training videos. Fredricks, who has over 20 years of experience in the computer industry, holds numerous software certifications and has an in-depth understanding of the operational, sales, and marketing requirements of businesses in a variety of industries.

About Tech Benders

Tech Benders specializes in CRM sales and marketing processes, custom Act! reports, Act! database repairs and conversions, and discount Act! software. Tech Benders maintains offices in Florida, California and Oregon and uses state of the art tools to remotely support Act! users throughout the world.

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About Act!

Act!, the award winning customer & contact manager trusted by more than six million businesses globally, enables business owners to manage their relationships, interact and follow-up with their customers effectively and efficiently. Small and medium sized businesses rely on the Act! portfolio daily to run, manage and grow their business.

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Media Contact
Company Name: Tech Benders
Contact Person: Karen Fredricks
Phone: 561-470-5450
City: Boca Raton
State: FL
Country: United States