The audit was conducted by Perry Johnson Registrars, a full service registrar that carries multiple international accreditations.
The ISO 9001:2015 certification is the most recent version to the 9001 series. The audit was conducted by Perry Johnson Registrars, a full service registrar that carries multiple international accreditations.
Perry Johnson’s lead auditor conducted the audit in November 2016. Part of the audit result states, “It is apparent that there is a total management commitment to the process, including the President of the whole organization who actually initiated the original idea of getting ISO.”
Since its original certification in January 2011, Proctor’s senior management has never stopped monitoring, controlling and persistently improving the quality of its lender-placed insurance processes to the ISO 9001:2008 standard and will continue to do so to the new ISO 9001:2015 standard.
“We are very proud to have an independent third party such as Perry Johnson confirm Proctor’s commitment to continual improvement of its processes and focus on client relationships,” said Valentine Dickerson, Senior Vice President of Compliance.
Paul Glantz, President of Proctor, notes, “Here at Proctor we are raising the bar on ourselves to ensure the highest quality of service to our clients. This most recent affirmation of our ISO certification is a testament to our team’s commitment to excellence.”
About Proctor Financial
Proctor Financial is a hazard tracking and lender-placed insurance provider for mortgage servicers. An industry leader, Proctor pioneered the concept of lender-placed insurance (also called force-placed insurance) in the 1970s. Proctor is a wholly owned subsidiary of Brown & Brown, Inc. (NYSE: BRO).
For more information about Proctor, visit the company website at www.pfic.com
Company Name: Proctor Financial, Inc.
Contact Person: Valentine Dickerson
Address:5225 Crooks Road
Country: United States