Sitel Hiring 75 New Associates in St. Catharines

Leading Global Customer Experience Management Provider Offers New Careers to the Community

MIAMI, FL – 10 Apr, 2017 – Sitel, a leading global customer experience management provider, today announced that it is expanding its operation in St. Catharines to include 75 new positions at the site. Located at 333 Ontario Street, the contact center is seeking associates to support a new Canadian-based client who provides energy service to Canadians and USA-based customers.

“We’re so proud of our associates here in St. Catharines,” said Jay Robertson, Site Director. “With 16 years under our belt in the Niagara Region we are still going strong, and now due to the outstanding customer service that they have provided to our clients and their customers, we are able to grow our business even more. Here at Sitel, we offer the chance for associates to build a new career with us, and we’re pleased to bring more jobs to our community.” Sitel will launch with the new client on May 1, 2017 with the first training class, and they anticipate growth and longevity with the partnership.

The starting wages at the center are now up to $12.50 per hour, with the opportunity to earn an increase after six months and one year.

Applications are being accepted at the site, Monday through Friday between 9:00 a.m. and 4:00 p.m., and anytime online at

About Sitel

Sitel collaborates with some of the best-known global brands to harness the industry’s transformation and help consistently deliver outstanding customer experiences. Sitel is one of the world’s leading outsourcing providers of customer experience management. With over 30 years of industry-leading experience, Sitel’s 75,100 passionate and talented associates support more than 400 clients in 48 languages from 146 facilities strategically located in 22 countries. 

For more information, visit


May 10-11, 2017: Sitel will host its annual Sitel Summit at The EDITION in Miami Beach, FL.

This year’s event, entitled ‘Expanding the Digital CX Frontier’, will bring together the world’s leading and most innovative brands and industry experts to share best practices for enhancing the customer experience in this digital revolution.

Register here:

Media Contact
Company Name: Sitel
Contact Person: Shirley Loebsack
Phone: 1.877.95.Sitel
Country: United States