Metrics For Winning Customers in Electronics by Vino Mody, published by White Falcon Publishing is an excellent reference book for developing and easy to understand metrics program and emphasis on customer-focused metrics for quality, cost, delivery, service, and efficiency. The book will be valuable in:
Understanding the basic concepts of measurement, Avoiding false conclusions or manipulation of metrics, Establishing practical metrics that synchronize with company goals, Using metrics to assess progress/results and identify and fill performance gaps, Charting meaningful trends by comparing metrics to other periods, products, or geographies, Defining rates and ratios that can be calculated and applied uniformly across your company, Viewing process/concept diagrams on metrics regarding automated tools for metrics selection
Vino Mody is a ﬁrm believer in the value of a well-managed performance metrics program and team play as the most important factors affecting the long-term fate of any company. His passion for thoroughness, doing things right the ﬁrst time and accuracy in everything that is worth doing is reflected in his unique presentation on business processes and metrics contained in this book – his second book on electronics industry.
Vino holds degrees in engineering and business management and has had a successful career as vice president of quality in four different corporations in the U.S. and Switzerland over the last 25 years. He has been credited with establishing metrics dynamics that achieved multi-fold productivity improvement in telecommunication companies. Vino has worked with over 200 electronics companies world-wide, and served on ASQ National Speakers List and the Malcolm Baldridge and Six Sigma boards at major corporations.
Vino’s first book was published in 2016 – Quality in High-Volume Electronics Design, Manufacturing and Deployment. We are pleased to announce that his next book entitled Invented AND Made in the USA is expected to be released in April 2017.
In this book, he tells that the success and survival of company depends on an effective metrics framework. Now a days every company is looking for leadership in the fast growing world economy. One can stay ahead in this competitive world with the help of this book.
Company Name: White Falcon Publishing Solutions LLP
Contact Person: Navsangeet Kaur