Acoma Roofing, Inc., of Oldsmar, Florida, has received the most prestigious contractor award GAF offers: The GAF President’s Club Award. This highly coveted award recognizes Acoma Roofing as one of the “elite of the elite” residential roofing contractors in the United States.
GAF is North America’s largest roofing manufacturer, and only GAF Master Elite(R) Contractors can compete for its residential President’s Club Award. To qualify for this award, a residential roofing contractor must meet specific criteria in at least one out of three different pathways: the Performance pathway, where contractors focus on giving their property owners the best possible service, quality, and protection; the Reliability pathway, where the contractor has a long history of offering their customers the best quality and protection; and the Service pathway, where contractors consistently offer their customers the best protection available in the marketplace.
Acoma Roofing has been a GAF Master Elite(R) Contractor since 2008; the company received the President’s Club Award due to its excellent performance in 2016. To become a Master Elite(R) Contractor–a status that less than 2% of roofing contractors nationwide are able to achieve–a candidate must meet specific criteria in at least one out of three different pathways: the Performance pathway, where contractors focus on giving their property owners the best possible service, quality, and protection; the Reliability pathway, where the contractor has a long history of offering their customers the best quality and protection; and the Service pathway, where contractors consistently offer their customers the best protection available in the marketplace.
“Acoma” has been a name in the roofing industry for a long time. The family-owned-and-operated business was begun in New York in 1952 before relocating to Florida in 1975.
“We’ve demonstrated decades of great customer service, backed up by more than 34,000 jobs done in the Tampa Bay area,” states Santis Squitiro, president of Acoma Roofing. “Since my father started this business, we’ve never had a complaint filed with a licensing board or the Better Business Bureau. With a record like that, it puts us head and shoulders above our competition.”
“The roofing industry has been rated top five for mistrust. Acoma Roofing has the longevity that builds trust,” Squitiro says. “That’s why homeowners hire us. Sometimes we’re a bit higher priced than other contractors, but our customers actually receive the quality they’re paying for. We prefer potential customers do their due diligence to research us.”
Great customer service starts from the moment the initial estimate is scheduled. “We maintain great communication with homeowners,” says Squitiro. “Before any job starts, our foreman introduces himself and explains how the job is going to progress. If an additional expense–extra wood work, for example–occurs, the foreman discusses it with the homeowner. If there’s ever an issue, if weather is causing delays, any situation, we let our customers know what’s happening.”
The people at Acoma Roofing and their pride in the brand are major reasons for the company’s success. “We don’t use subcontractors,” explains Squitiro. “Our people are employees, with healthcare and 401(k) plans. They’re covered by workers’ comp and liability. They’re trained and certified installers for GAF and other manufacturers. Our trucks are emblazoned with our name, license, and phone number, and our people wear Acoma Roofing uniform shirts. Customers who hire us know they’re not getting subcontractors, and that’s important. Roofing companies who use subcontracted labor are breaking the law and setting up homeowners for liabilities from non-payment to hospital expenses if a worker is hurt on their property.”
Acoma stays involved in the community, as well. The company has donated labor to work on a roof for a proposed halfway house and to reroof homes for local families experiencing hardship. GAF participated by donating materials toward those projects.
The company moved into a new office and warehouse building in recent years and plans to continue maintaining its record of high quality going forward. “At the end of every re-roof, we call the homeowner to ask if they’re satisfied and to remind them to call us with any issue, even if it’s down the road,” concludes Squitiro. “That’s what Acoma customer service is all about.”
About Acoma Roofing
Acoma Roofing knows the roofing business inside and out. Family-owned-and-operated, Acoma installs tile, shingle, metal, wood shake, slate, flat and tapered roof systems, offers 10-, 15-, 20-, and 25-year leak-free warranties, and performs roof repairs guaranteed for two years. Santis Squitiro and Steve Squitiro have installed almost every roof system there is. Acoma is committed to quality installation, customer service, and caring for its employees as part of the family.
Acoma Roofing, Inc.
301 Douglas Rd. E.
Oldsmar, FL 34677
Founded in 1886, GAF is the largest roofing manufacturer in North America. The Company is an operating subsidiary of Standard Industries.
GAF products include a comprehensive portfolio of roofing systems for residential and commercial properties, which are supported by an extensive national network of factory-certified contractors. Its success is driven by its commitment to Advanced Quality, Industry Expertise, and Solutions Made Simple. GAF was the first roofing manufacturer to offer a Lifetime limited warranty on all of its laminated shingles, which then evolved with the introduction of the GAF Lifetime Roofing System by extending the Lifetime coverage beyond just the roofing shingles.
With a focus on social responsibility, GAF developed Advanced Protection(R) Shingle Technology, providing excellent durability and wind resistance while reducing the use of natural resources. The Company has also developed single-ply and asphaltic roofing membranes with excellent durability and high reflectivity to meet the most rigorous industry standards while helping commercial property owners and designers reduce energy consumption.
GAF also supports the roofing industry through CARE, the Center for the Advancement of Roofing Excellence(TM), which has provided education to over 230,000 professionals. CARE’s mission is to help professional contractors and distributors build their businesses through sales and management education, and to provide product and installation training to contractors, distributors, architects, property owners, and related industry personnel.
For more information about GAF, visit: gaf.com
About Standard Industries:
Standard Industries is a privately-held, global, diversified holding company with interests in building materials, aggregates, and related investment businesses in public equities and real estate. With over 7,500 employees and operations in more than 80 countries, Standard maintains a team-oriented culture of meritocracy and operational excellence, and a passionate focus on investing in its people.
Company Name: Acoma Roofing, Inc.
Contact Person: Santis Squitiro
Phone: (727) 733-5580
Country: United States