DXwand is the newly launched ChatBot service for business that has launched a crowd funding campaign on Indiegogo.com to kickstart their project and reach out to a wider audience. The platform is basically developed for the customer service and business owners to automate their customer chat experience. It works on any chat platform to perform business activities such as order tracking, sales, shipment, queries and more.
DXwand is an innovative technology that is aimed to enhance the customer service process in the business. It comes with built-in templates for booking, online payments, CRM and others while it also supports business chat experience in popular messaging platforms such as Whatsapp, Facebook messenger, website chat, email, and others.
Apart from the above, DXwand is equipped with a variety of other features, for instance, it can detect chat language and respond to the customer in the same language. More interestingly, it can do pulse analysis for understanding the user’s emotion and report it back to the business owner about what their customers are feeling towards their product/service.
DXwand is designed to be user-friendly and it doesn’t require any advanced technical knowledge to operate it. This technology is specifically developed to manage the shortcomings of the traditional customer service processes. By incorporating the software into the work system, the business can ensure they have a better understanding of their customer and their expectations towards the business. Considering that proper communication with the customer is an essential part of any business, DXwand presents a platform for the marketing, customer service, and digital executives to know what their customers want and in eventually grow their business.
DXwand can be used by anyone with basic computer skills, which sets it apart from its counterparts. It uses best in class technology such as Microsoft Azure, Twilio, MicrosoftDynamics 365 and PayPal for a seamless experience.
Ahmed Mahmoud and Mohammed Abuelezz, both co-founders of DXwand developed the technology with an aim to create more passion in the business world. With an aim to impact the lives of people working in corporate and those who own the businesses, they both have come up with this remarkable technology that will boost the communication between the customer and the business.
DXwand is in need of support from the masses so that it reaches as many people as possible. The backers can see more information about it on the Indiegogo page and choose among the perks listed to support the campaign.
Company Name: DXwand
Contact Person: Press Executive
Country: United Arab Emirates