Louisville, KY – 7 Sep, 2017 – The Eye Care Institute recently announced the debut of a new LASIK satisfaction guarantee and it involves paying a competitor if a patient is dissatisfied.
For those who are a contemplating a vision correction procedure, you might be tempted by LASIK centers offering a “lifetime satisfaction guarantee”. Reality shows such “guarantees” are not always what they seem; come with many strings, severe restrictions, and undisclosed costs.
“At The Eye Care Institute we pride ourselves on being transparent with our patients and while we can’t guarantee perfect vision we do guarantee satisfaction without asking our patients to pay more. We’re so confident in our work that if a patient isn’t completely tickled and thrilled with their new visual acuity within the first six months, following their LASIK procedure, we’ll pay another LASIK center to perform an enhancement.” says CEO Mark Prussian.
Dr. John Meyer, ophthalmologist and lead LASIK surgeon for The Eye Care Institute says “If we’re unable to reach the desired visual goal that a LASIK patient has before the procedure, after the procedure, we feel we have a moral and ethical obligation to satisfy the patient even if we cannot. It shows how committed we are to the outcomes of our patient. We have a 99% success rate in reaching the visual goals our LASIK patients have but just in case we don’t we want to give our patients peace of mind that we will do everything in our power to make it right even if we must pay another LASIK center out of of our own pockets. We haven’t heard of any other LASIK center in the country doing this.”
For more details about The Eye Care Institute’s “Love Your Vision Guarantee” please click here.
About The Eye Care Institute:
Eye physicians and surgeons in Louisville, Kentucky and Southern Indiana. In practice since 1984, they’ve performed over 9,000 laser vision correction procedures and over 100,000 cataract extractions and other surgical procedures. The eye doctors have a combined experience level exceeding 120 years, including over 80 combined years of eye surgery experience.
For more information about The Eye Care Institute and their LASIK guarantee please visit www.eyecareinstitute.com or call 502.589.1500.
Company Name: The Eye Care Institute
Contact Person: Caitlin LeMay, Patient Concierge
Country: United States