Nowadays, the more and more convenient lives benefit from the continuous development of mobile internet technology. As the practitioner of the intelligent community, Nimble Real Estate has been always initiative exploring to build up intelligent services these years. Recently, Nimble handed over the Block 13 to 15 of its star development, Green Lake Residence Stage 1, to owners through the innovative process of Mobile Delivery for the first time.
Instead of queuing up in long lines for getting the keys to their homes, owners only need to follow the Wechat public account of “Nimble Club” and enjoy the convenience service by “App Repossession”.
Owners now can make an appointment on the “Turn Key Appointment” interface of “Nimble Club” once followed and choose the time they preferred to avoid rush hour and free from waiting in the line. Furthermore, they can use the Wechat sign-in option to save time on site.
If owners have any requirements or complaints during the property acceptance inspection, the accompany engineers will click the relevant unit numbers and dwelling location of the floor plan on the App directly, which replaced the traditional written records on paper, then upload the photos or service requirements and the relevant staff will receive and follow up. In this way, it simplifies the red tape operation and ensures service staffs to handle the inquiries at the same time and at the first time. Moreover, it enables owners to check the service progress and the up to date water and electricity meter readings and even give comments to the service performances of staff through the Wechat public account. This service system enhances the communication efficiency greatly and improves the transparency of the service process. Most of the owners indicated that, they were highly appreciated the Mobile Delivery service which made the turn key process easy and convenient.
It is reported that Nimble Real Estate did a variety of communication trainings in advance for releasing the Mobile Delivery service. Together with the Turn Key Notice, Nimble sent owners the Wechat User Guideline of Nimble Real Estate Mobile Delivery Service to let them know how to register on line. Beyond that, Nimble arranges many staffs to give the owner on-the-spot guidance, so as to speed up the turn key process. This is a new initiative that Nimble Real Estate standardized, digitized and mobilized the turn key process by virtue of “Internet +” and offer a new convenient life platform for owners. In future, Nimble will apply the further upgraded intelligent service, both in content and functions, to other developments, and let more and more owners to enjoy this convenient service.
Mr. Tan Bingzhao, the president of Nimble Real Estate, indicated that “Build a Dream Home, Make a Better life” is the company philosophy, and the internet intelligent service is the inevitable trend of using in real estate industry in future. Nimble will take Green Lake Residence as a pilot project to constantly enhance the intelligent services and develop the content and functions of intelligent services, so as to fulfill its commitment of building dream homes with tech-supported lives for owners.
Company Name: Nimble Group
Contact Person: Tan Bingzhao