Chatbots Market – Global Industry Analysis, Size, Share, Growth, Trends and Forecast From 2017 to 2022

“\” Chatbots \””
This report covers market characteristics, size and growth, segmentation, regional breakdowns, competitive landscape, market shares, trends and strategies

Global Chatbots market is anticipated to witness a compound annual growth rate of XX.XX% during the forecast period to reach a total market size of US$XX.XX billion by 2022, increasing from US$XX.XX billion in 2017. The global chatbot market demand is highly driven by technological advancements which are in turn enabling easier implementation of artificial intelligence tools in consumer electronic products.The global market for chatbots is also hugely benefitting from the improved use of online messaging, and the use of chatbots in digital marketing strategies for purposes such as customer engagement and generation of lead. 

The factors driving the spur in demand of chatbots software and services include higher penetration of websites and mobile applications, thriving demand of intelligent customer engagement, strong need to analyse consumer behaviour, and high adoption of cloud-based technology.

However, major factors responsible for hindering the global Chabot market are anticipated to be lack of awareness owing to relatively early stages in tech-adoption life cycle and high deployment costs.

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Research Methodology

The report provides a brief introduction of the market and deals with detailed research methodology for calculating market size and forecasts, secondary data sources used and the primary inputs which were taken for data validation. This section also outlines various segments which have been covered as part of the report.

Market Dynamics

Next, section provides comprehensive market dynamics through an overview section along with growth drivers, challenges and opportunities which exist in the current market. This section of the report also provides global and regional regulations which are determining the market growth and industry value chain analysis of Global Chatbots Market. Complete industry analysis has also been covered through Porter’s five forces model as a part of this report section.

Competitive Insight

The major players discussed in this report include nuance communications, Inc., Egain Corporation, Artificial Solutions, Creative Virtual Pvt. Ltd., Next It Corporation and many others

In the report, global chatbots Market has been segmented by service, end-user industry, and geography:

  • By Types
    • Services
    • Software
  • By Usage
    • Websites
    • Contact Centers
    • Social Media
    • Mobile Platforms
  • By End-user Industry
    • Financial Services 
    • Healthcare 
    • Communication 
    • Retail 
    • Travel and Hospitality 
    • Government 
    • Education
    • Utilities 
    • Others
  • By Geography
    • North America
    • South America
    • Europe
    • Middle East and Africa (MEA)
    • Asia Pacific (APAC)

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Key questions answered by the report

  • What will be the Global Chatbots Market size from 2017 to 2022?
  • How are the major drivers and restraints affecting the global chatbots Market growth and the opportunities which exist for key vendors?
  • Which segment and region will drive or lead the market growth and why?
  • A comprehensive analysis of competitive landscape and key market participants’ behaviour
  • Key strategies being adopted by vendors, with in-depth analysis along with their impact on competition and market growth.

Table of Content

1. Introduction
1.1. Market Definition
1.2. Scope of the Study
1.3. Currency
1.4. Assumptions
1.5. Base, and Forecast Years Timeline
2. Research Methodology
2.1. Research Design
2.2. Secondary Sources
2.3. Validation
3. Key Findings of the Study
4. Market Dynamics
4.1. Drivers
4.2. Restraints
4.3. Opportunities and Market Trends
4.4. Market Segmentation
4.5. Porter’s Five Forces Analysis
4.5.1. Bargaining Power of Suppliers
4.5.2. Bargaining Power of Buyers
4.5.3. Threat of New Entrants
4.5.4. Threat of Substitutes
4.5.5. Competitive Rivalry in the Industry
4.6. Industry Value Chain Analysis
4.7. Industry Regulations
4.8. Scenario Analysis
5. Global Chatbots Market Forecast by Types (US$ Billion)
5.1. Introduction
5.2. Services
5.3. Software
6. Global Chatbots Market Forecast by Usage (US$ Billion)
6.1. Introduction
6.2. Websites
6.3. Contact Centers
6.4. Social Media
6.5. Mobile Platforms
7. Global Chatbots Market Forecast by End-user Industry (US$ Billion)
7.1. Introduction
7.2. Financial Services 
7.3. Healthcare 
7.4. Communication 
7.5. Retail 
7.6. Travel and Hospitality 
7.7. Government 
7.8. Education
7.9. Utilities 
7.10. Others
8. Global Chatbots Market Forecast by Geography (US$ Billion)
8.1. Introduction
8.2. North America
8.3. South America
8.4. Europe
8.5. Middle East and Africa (MEA)
8.6. Asia Pacific (APAC)
9. Competitive Intelligence
9.1. Market Share Analysis
9.2. Strategies of Key Players
9.3. Recent Investments and Deals
10. Company Profiles
10.1. Introduction
10.2. IBM Corporation
10.2.1. Overview
10.2.2. Financials
10.2.3. Products and Services
10.2.4. Key Developments
10.3. Nuance Communications, Inc. 
10.3.1. Overview
10.3.2. Financials
10.3.3. Products and Services
10.3.4. Key Developments
10.4. Egain Corporation 
10.4.1. Overview
10.4.2. Financials
10.4.3. Products and Services
10.4.4. Key Developments
10.5. Artificial Solutions 
10.5.1. Overview
10.5.2. Financials
10.5.3. Products and Services
10.5.4. Key Developments
10.6. Creative Virtual Pvt. Ltd. 
10.6.1. Overview
10.6.2. Financials
10.6.3. Products and Services
10.6.4. Key Developments
10.7. Next It Corporation 
10.7.1. Overview
10.7.2. Financials
10.7.3. Products and Services
10.7.4. Key Developments
10.8. CX Company 
10.8.1. Overview
10.8.2. Financials
10.8.3. Products and Services
10.8.4. Key Developments
10.9. Speaktoit, Inc. 
10.9.1. Overview
10.9.2. Financials
10.9.3. Products and Services
10.9.4. Key Developments
10.10. 24/7 Customer, Inc. 
10.10.1. Overview
10.10.2. Financials
10.10.3. Products and Services
10.10.4. Key Developments
10.11. Codebaby (Idavatars), Inc.
10.11.1. Overview
10.11.2. Financials
10.11.3. Products and Services
10.11.4. Key Developments
List of Tables
List of Figures

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