Locally owned and operated tow company, Pablo’s Auto Repair & Towing, has announced the addition of a new car lockout service to round out its full line of towing and roadside assistance services.
Marketing manager Tony Kelly says the company’s latest offering has been driven by client demand and, now that the team has been fully trained and gained experience, the service is ready to launch. “In everything we do we want to ensure that we are trained, equipped and ready to provide the best service we can to clients. We are ready now and proud to offer this new service to clients.”
Pablo’s Auto Repair & Towing’s new services include key replacement and duplication, transponder chip key cutting, broken key extraction, open trunk solutions and more. As with all of the company’s other services, the new locksmith service is available 24/7 and backed by a 30-minute response time. Kelly says the company understands that a car lockout can be as frustrating and inconvenient as a situation requiring a tow or roadside assist so the company wanted to be sure that capability was in place.
Customers who have used Pablo’s Auto Repair & Towing have already benefitted, he says, from his team’s expertise in fast response towing, after accident and long-distance towing. “We’ve also helped with private property towing and have provided customers with dolly and flatbed services as required.”
Unlike other towing companies who provide roadside assist as a small part of their business, Kelly says his team is trained to handle minor auto repairs on all makes and models. “We have it right in our name.”
Roadside assistance services include flat tire, out of gas, and a range of battery services. As with its other offerings, Kelly says they ensured staff were trained across a variety of vehicle makes and models before this service was launched. “Some of the newer vehicles are finicky and can be tricky to work on, even when it’s a ‘simple’ battery issue. We ensured our team were equipped and trained to handle any vehicle they might encounter before we brought this service to market.”
Being a local company, he says quality service and responsiveness are key. That means that dispatch knows the area and how to get to a customer service fast, that technicians are well trained, and that staff are always on hand to answer questions or inquiries. “We want to ensure from first contact until after they are back on the road, customers look at their experience with us as a positive.”
Pablo’s Auto Repair & Towing is committed to the community in which they live. Beyond its towing services, roadside assist and car lockout, the company’s website also provides tips and information to help customers navigate things such as buying a used car and forward-looking peeks at the world of intelligent cars. “It’s all about serving our customers now and helping educate them about issues that could impact their driving needs down the road.”
For more information, visit http://pabloautotow.com.
Company Name: Pablo’s Auto Repair & Towing
Contact Person: Customer Services
Phone: (916) 864-1189
Country: United States