Geoff Ables, C5 Insight Managing Partner, was a speaker and workshop leader for three sessions at Advanced Learning Institute’s Leadership & Executive Communications Conference. The event was held in Chicago November 29 to December 1, 2017.
Ables presented the workshop, “Create a Plan for Becoming an Engaged Digital Executive.” Attendees learned how communication within organizations is constantly changing and why leaders that don’t master digital communication tools are finding themselves left behind by more agile competitors and newcomers. Ables provided insight into why a lack of digital engagement is creating a crisis in many organizations. He also elaborated on understanding and prioritizing the tools for digital workplace engagement; creating a plan for becoming a digital executive by sharing stories across digital channels; leading through a transformation into a more agile and people-centric culture; and a framework for using high-tech communication tools to create high-touch relationships.
Ables led the interactive session, “Lead the Leaders: How to Coach Your Leaders Through Change.” He discussed the change management challenges facing evolving digital workplaces that have 5 generations in the workforce, from the iGen who don’t use email to Boomers who still insist on having their assistants print out their email. Attendees shared experiences and captured practical tips to go beyond buy-in with leaders that are resistant to change, and gain engagement and platform adoption. They also learned how to plan and tell stories to engage leaders; influence executives to engage in projects outside their comfort zone; and create a vision for new way to lead their organization into the digital age.
Ables also presented the workshop, “Creating a Culture of Peer-to-Peer Accountability to Spread Leadership Throughout Your Organization.” He presented a case study of how Silver Oak Cellars is transforming their culture for the digital age. Attendees learned how and why metrics and systems are an integral part of leadership and great company culture; what too much or too little engagement looks like, and how to stay in balance; establishing and adopting a “virtuous cycle” of continuous improvement; and getting teams to accept leadership and accountability for results, freeing up the leaders to lead.
Ables is the author of “The LUCK Principle: Business Results at the Intersection of People & Profit.” In the book he teaches how to harness the power of people, process, and technology to transform a business into a workplace that balances a people-first culture with bottom-line results. The book is available in both paperback and Kindle versions on Amazon at http://www.Amazon.com/dp/B01N0QW5H4.
Geoff Ables, C5 Insight Managing Partner, is a best selling author, speaker, and entrepreneur. He has over 20 years of consulting experience on topics including the future of work, digital disruption, customer relationship management, social collaboration, and big data. Widely regarded as a thought leader on customer and employee engagement, his insights have been seen and heard in dozens of global venues. He founded C5 Insight in 2002, and has consulted with hundreds of companies in a broad range of industries. The firm has twice been named to the Inc. 5000 list of fastest growing companies.
For more information about Geoff Ables and C5 Insight, visit
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