BNW Builders of Richmond, Virginia, has received the most prestigious contractor award GAF offers: The GAF President’s Club Award. This highly coveted award recognizes BNW Builders as one of the “elite of the elite” residential roofing contractors in the United States.
GAF is North America’s largest roofing manufacturer, and only GAF Master Elite(R) Contractors can compete for its residential President’s Club Award. To qualify for this award, a residential roofing contractor must meet specific criteria in at least one out of three different pathways:
• Performance pathway – where contractors focus on giving their property owners the best possible service, quality, and protection
• Reliability pathway – where the contractor has a long history of offering their customers the best quality and protection
• Service pathway – where contractors consistently offer their customers the best protection available in the marketplace.
BNW Builders has been a GAF Master Elite(R) Contractor since 2007. To become a Master Elite(R) Contractor–a status that less than 2% of roofing contractors nationwide are able to achieve–a candidate must demonstrate proper licensing, maintain insurance (in states that require it), have a proven reputation, and show commitment to ongoing professional training.
“We value our certified contractors for raising the industry standard year after year by installing the best roofing products and systems. Our President’s Club award recognizes only those contractors who have distinguished themselves by the highest standards of excellence, customer satisfaction, and dependability,” says Jim Slauson, GAF’s VP of Certified Program & Services.
As might be expected, a contractor named BNW Builders does more than just roofs. According to owner Bruce Wiegan, that’s not the only way the company stands out from competitors. “We do things totally different than most companies do. When it comes to roofing, many contractors have what we call the ‘price first, quality second’ mentality. We don’t cut corners; we use the finest materials. That’s important to the homeowner. If you’re replacing a window or putting up siding–if the customer wishes, he can watch you work. But nobody’s going to sit on a roof to observe. We give the customer a thorough presentation–not only to explain the parts and materials we use but why we use them.”
Gaining–and keeping–customers’ trust is important at BNW Builders. “People know who we are and that we care about the work,” says Wiegan. “I’ve got 200 full-length homeowner testimonials. In our customer address book, you’ll see numbers–two, three, as high as seven–next to names; that’s the number of times we were asked back to work on different projects. When people see us in their neighborhoods again and again at different houses, they know that we’re doing something right.”
“We do what’s best for the homeowner,” Wiegan asserts. “We don’t show anything less than what a Golden Pledge warranty would entail and go through the entire system, for their protection and also for ours. We plan to be here a long time, so we use best practices and top products and partner with GAF, the finest shingle distributor out there. We’re confident in what we offer.”
To Wiegan, assisting people is a critical part of the company’s mission. “In 2007, we started our ‘Building Needs and Wishes’ program. If someone in the community is aware of people who need help, can’t help themselves, are having financial difficulties … I ask them to contact me. We do what we can to give back to the community that’s been so supportive of us for 25 years. The Lord’s got a hand in everything we do; we feel called to help people.”
In addition to BNW’s in-house program, it works with Habitat for Humanity. “Doing the free roofs for Habitat is fun; I love it,” states Wiegan. “We love meeting people and helping people.”
“It boils down to who we are, as corny as that sounds,” concludes Wiegan. “Doing a substandard job is not in the homeowner’s interest and it’s not in our best interest, because our name goes on it. We’re here to help and to serve–that’s our tagline: ‘let us serve you.’ I hope that doesn’t make us sound like a restaurant! But it’s a big part of people understanding who we are. And if it ain’t broke, don’t fix it!”
About BNW Builders
Started in 2004, BNW Builders has grown into one of the top full-service remodeling companies in the United States. For four consecutive years, the company was recognized by Remodeling magazine as a top remodeler; for six consecutive years, it earned the GAF Triple Excellence Award. In May 2013, BNW Builders was inducted into Remodeling’s “Big 50.”
8601 Staples Mill Road
Richmond, VA 23228
YouTube channel: https://www.youtube.com/channel/UCe6cx_mdTlymhNyo5qoGQOQ
Founded in 1886, GAF is the leading roofing and waterproofing manufacturer in North America. As a member of the Standard Industries family of companies, GAF is part of the largest roofing and waterproofing business in the world. The company’s products include a comprehensive portfolio of roofing and waterproofing solutions for residential and commercial properties as well as for civil engineering applications. The full GAF portfolio of solutions is supported by an extensive national network of factory-certified contractors. GAF continues to be the leader in quality and offers comprehensive warranty protection on its products and systems. The company’s success is driven by a commitment to empowering its people to deliver advanced quality and purposeful innovation. For more information about GAF, visit http://www.gaf.com
Company Name: BNW Builders
Contact Person: Bruce Wiegan
Email: Send Email
Phone: (804) 346-3300
Address:8601 Staples Mill Road
Country: United States