Kearns Brothers, Inc., of Dearborn, Michigan, has received the most prestigious contractor award GAF offers: The GAF President’s Club Award. This highly coveted award recognizes Kearns Brothers as one of the “elite of the elite” residential roofing contractors in the United States.
GAF is North America’s largest roofing manufacturer, and only GAF Master Elite(R) Contractors can compete for its residential President’s Club Award. To qualify for this award, a residential roofing contractor must meet specific criteria in at least one out of three different pathways:
• Performance pathway – where contractors focus on giving their property owners the best possible service, quality, and protection
• Reliability pathway – where the contractor has a long history of offering their customers the best quality and protection
• Service pathway – where contractors consistently offer their customers the best protection available in the marketplace.
Kearns Brothers has been a GAF Master Elite(R) Contractor since 1999. To become a Master Elite(R) Contractor–a status that less than 2% of roofing contractors nationwide are able to achieve–a candidate must demonstrate proper licensing, maintain insurance (in states that require it), have a proven reputation, and show commitment to ongoing professional training.
“We value our certified contractors for raising the industry standard year after year by installing the best roofing products and systems. Our President’s Club award recognizes only those contractors who have distinguished themselves by the highest standards of excellence, customer satisfaction, and dependability,” says Jim Slauson, GAF’s VP of Certified Program & Services.
The folks at Kearns Brothers are concerned with the safety and security of the customers and their homes. “That’s not a platitude for us; it’s genuine,” according to sales and marketing manager Gary Kearns. “It’s important to all of us, from the people in the office to the crews on the roofs. Sometimes, customers find this hard to believe, because it’s not the norm in our industry.”
A full-service home-improvement company, Kearns Brothers gives that same careful attention to each job it does. “Whether the job is siding, windows, masonry, a kitchen, a bath, or a roof, we know it’s a lead to our next job–either with that same client or as a referral,” explains Kearns. “That level of service is important to us, which is why we have our own in-house customer-service department, as well as five or six crews. This combination of factors allows us to respond quickly to customer needs and to do smaller jobs at great price points.”
Experience and longevity distinguish the company’s crews from those of its competitors. “We have the best, most experienced people installing the best roof–we use only the GAF Weather Stopper Roofing System,” says Kearns. “We have tremendous respect for our crews and the work they do. The reality is that a crew spends far more time at the customer’s home than the salesperson does. Their professionalism ‘transcends’ to a respect for the homeowners and their property. So we put a lot of energy into our crews because, in the end, this GAF award is theirs; they’re the ones who earned it for this company.”
As the past chairman of the Dearborn area Chamber of Commerce, Kearns understands the importance of community involvement. He adds, “In 2014, we raised more than $3,700 for a donation to the Wounded Warrior Project. We also pledged, over the following five years, $5,000 to Cesar Chavez Elementary School in Detroit, in honor of an Army soldier from the 173rd Airborne Brigade Combat Team. This is close to our hearts, because my brother Connor is actually part of that unit in Italy.”
Moving forward, the company is committed to strengthening the legacy of Kearns Brothers and growing the business, including its newest showroom location in Plymouth, Michigan. “It serves our client base better,” says Kearns, “by making it easier for them do business with us; they don’t have to drive so far.”
With younger family members coming on board to join in this family-based enterprise, the future looks bright for Kearns Brothers, and the commitment to customers will remain a priority. “The continuity of the business is strong,” concludes Kearns. “When you combine our marketing strategy with all the services we provide–well, we view it as honor, when we can talk to people about making improvements in their homes. It’s an opportunity for us to create a customer for life.”
About Kearns Brothers
A family-owned-and-operated company, Kearns Brothers has been providing exceptional customer service since 1986. Its award-winning professional crews install roofing, siding, windows, gutters, kitchens, and baths and provide masonry services throughout southeast Michigan.
Kearns Brothers, Inc.
2000 N. Telegraph Rd
Dearborn, MI 48128
Toll-free (888) 355-6700
Founded in 1886, GAF is the leading roofing and waterproofing manufacturer in North America. As a member of the Standard Industries family of companies, GAF is part of the largest roofing and waterproofing business in the world. The company’s products include a comprehensive portfolio of roofing and waterproofing solutions for residential and commercial properties as well as for civil engineering applications. The full GAF portfolio of solutions is supported by an extensive national network of factory-certified contractors. GAF continues to be the leader in quality and offers comprehensive warranty protection on its products and systems. The company’s success is driven by a commitment to empowering its people to deliver advanced quality and purposeful innovation. For more information about GAF, visit http://www.gaf.com
Company Name: Kearns Brothers, Inc.
Contact Person: Gary Kearns
Email: Send Email
Phone: (888) 355-6700
Address:2000 N. Telegraph Rd
Country: United States