Warehouse Mobile Solutions, makers of WarehouseOS, helps small ecommerce companies by enhancing personalized customer service. With more than half of all sales now occurring online, there continues to be a migration away from merely a price focus and towards a customized and personalized customer experience. This trend will continue to grow over the next three years.
An American Express survey revealed that 78 percent of consumers have bailed on an eCommerce transaction or not made an intended purchase because of a poor service experience. On average, loyal customers are worth up to ten times as much as their first purchase, according to the White House Office of Consumer Affairs.
Perhaps the cost of a bad customer service experience is the data which most indicates how small ecommerce must first offer personalize customer service and care. News of bad customer service reaches more than twice as many ears as praise for a good service experience. ecommerce firms are taking the time to address unhappy customers and doing everything possible to remedy the situation. It is worth keeping the business AND avoiding any negative word of mouth exposure.
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WarehouseOS (https://warehousemobilesolutions.com), a new tablet-based Warehouse Operations System brings warehouses into the future today. Warehouse management systems have been around for a long time with too many companies still using the RF gun to conduct inventory management, scan in new items, and pick orders. The RF gun solutions typically cost double what modern solutions offer. WarehouseOS and associated apps have been developed to make everything about the warehouse easier and better. Apps allow small or large companies to receive products, manage inventory, perform cycle counting, conduct single picks or do batch picking, verify items picked and pack them into boxes.
A team of experts in material handling equipment and solutions developed WarehouseOS to maximize the throughput of warehousing and distributing facilities. From small eCommerce, to high volume SKU facilities, from omni-channel companies to FMCG (fast moving consumer goods), WarehouseOS is equipped to handle everything. From small startups with simple needs to complex, large distribution centers, WarehouseOS is the tablet solution which enables manufacturers and distribution centers to be a step ahead of the competition. Follow WarehouseOS on Twitter @WarehouseOS.
Company Name: Warehouse Mobile Solutions
Contact Person: Tim Hoj
Email: Send Email
Address:862 West Fine Drive
City: Salt Lake City
State: UT 84119
Country: United States