According to a report by Grand View Research, Inc., global computer aided dispatch (CAD) market is anticipated to value USD 2.72 billion by 2025. Growing emphasis on digitalization, public safety, and emergence of connected devices is anticipated to propel demand for computer aided dispatch. These systems are likely to support public and private sector to efficiently deal with emergency situations through quick actions in reduced time.
Growing adoption of CAD solutions by law enforcement and other government agencies to efficiently manage emergency situations can influence market growth in the forthcoming years. These agencies are likely to focus on efficient response to threats related to natural calamities and criminal activities. In addition, increasing use of CAD solutions for enhancing public safety and managing dispatch operations effectively can boost market growth. Moreover, introduction of advanced connected devices can also spur market growth during the forecast period (2014 to 2025).
Full Research Report On Computer Aided Dispatch Market Analysis:
To cater to rising demand for advanced CAD solutions, most companies are likely to new dispatch systems to offer better services. For instance, Fort McCoy Directorate of Emergency Services recently installed new equipment to help keep community members safe. This new system is expected to be funded by army emergency management modernization program and installation management command. This new system can quickly provide location of caller in emergency and plot it on map immediately after the call is answered. Traditionally, 911 operator had to obtain data from caller manually and enter it into computer aided dispatch system to know caller’s location. Under this new system, computer can automatically take coordinated information from phones, interpret it, and map it. This is likely to reduce time for action and possibility of human error.
The computer aided dispatch market can be segregated on the basis of component, application, vertical, and region. Based on component, the market can be bifurcated into services and solutions. In 2016, solutions segment dominated the market and accounted for largest market share. Increasing use of CAD solutions in dispatch operations can fuel growth.
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Similarly, services segment can also witness substantial growth during the forecast period.
Based on application, the market can be categorized into dispatch unit management, call management, reporting and analysis, and others. Dispatch unit management is anticipated to grow at highest CAGR attributed to high demand from law enforcement agencies.
Similarly, reporting and analysis segment can also grow well during the forecast period.
Based on vertical, the market can be classified into transportation, government, utilities, and healthcare. In 2016, government segment dominated the market and accounted for largest market share. Increasing adoption of computer aided dispatch solution by government agencies is estimated to spur growth of market. However, healthcare segment is likely to grow at highest CAGR of 12% over the forecast period attributed to rising need for managing emergency medical services efficiently.
Regional segmentation includes Europe, North America, Asia Pacific, and rest of the world. In North America, the market is expected to witness significant growth during the forecast period. Growing need for public safety, changing policies and regulations, and presence of advanced communication and networking infrastructure can influence market growth in the region. United States (U.S.) is expected to have well-established networking and communication infrastructure. In addition, presence of major providers of CAD systems in the region can fuel growth in the forthcoming years.
Similarly in Asia Pacific, the market is likely to grow fast during the forecast period owing to urbanization. In addition, supportive government policies are expected to fuel demand for emergency dispatch solutions in emerging economies. Continual advancement in communication and networking infrastructure can further impel growth of market in the region.
In Europe, the market is anticipated to grow well during the forecast period.
Some of the leading companies offering computer aided dispatch are Caliber Public Safety; Spillman Technologies, Inc.; Priority Dispatch Corporation; Avtec Inc.; and TriTech Software Systems. CAD market is expected to be highly competitive in nature. Most companies are likely to focus on R&D activities to introduce innovative solutions and gain traction among consumers. High demand for CAD systems coupled with economic growth of developing countries can provide new growth opportunities for manufacturers.
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