Is AI Taking Over the Digital Workplace?

Ever since the Y2K explosion, technology has been a major part of most, if not all, of our lives. From the way we consume information, to the way we interact with one another, technology is a major aspect. With every passing year technology has become more and more advanced. So much so that many of us no longer must leave home to enjoy entertainment, shop, and in some cases even work. 

Nowadays, many people are opting to work from home, a convenience that the internet and new computer software has afforded them to do. For those who are still commuting to a physical office each day, there are various technologies and software used within companies which help their employees not only perform efficiently but get connected as well. A software company like  Interact Intranet can help employees connect with one another, making collaborating and workflow more efficient. 

As of late, many companies have even been using artificial intelligence, also known as AI, to help with efficiency within their offices. If you are a small business owner, you may not see the benefits of using AI for your business. However, according to Forbes article, How AI Can Help Your Employees In The Digital Workplace, there are a number of benefits. One major benefit is AI in the form of a chatbot which is basically a virtual assistant. Whether you are a business owner, employee, or a customer, you can try this out. A chatbot feature comes in handy across many different platforms as it allows you to ask a plethora of questions and receive an almost immediate answer. 

Prior to the convenience of a digital workplace, many tasks, which take minutes to do today, would have taken a much longer amount of time to complete before. Such as, sending an email, for example. Years ago, correspondence would have been sent via traditional mail. After waiting for the letter to be received, you would then have to wait for a reply. Now, something that would have taken days to do, can now be done in a matter of minutes. 

While technology has afforded us much convenience, some would argue that the digital era has sacrifice some humanity. Though technology enables faster communication, it can also be very impersonal at times. For instance, prior to phones, people talked in person. Before texting came about, people talked on the phone. And when there was no social media, people actual talked directly and not just within the comments. 

No matter what your take on the technological movement is, the digital era is not only here to stay, but steadily progressing at a rapid pace. Of course, technology has its cons but like anything else in life, it also has its pros. It is up to you to decide what works for you and what doesn’t. Even if AI or even many of the new apps and software isn’t your thing, technology has definitely integrated into, not only, our computers, but our lives as well.

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Website: https://www.forbes.com/sites/forbestechcouncil/2018/11/21/how-ai-can-help-your-employees-in-the-digital-workplace/#2e1578e73310