Have you ever thought about what banking will look like a decade from now? Intelligent technologies are set to support humans in high street banks; banks will act as personal shoppers, informing clients about deals from partners on goods in their purchase history or profile; and automated teller machines will have video chat abilities. In a nutshell, banking as you know it today will become a thing of the past.
Here are some other areas where banking will change in the future:
ARTIFICIAL INTELLIGENCE (AI)
AI has already influenced many industries, allowing them to become more modern, streamlined, and efficient, but its impact does not stop there. Banks that strive to enter another level of development, and wish to catch the wave of modern technology are now discovering AI uses in wholesale and consumer banking.
Jean Chalopin, an investor at Deltec International Group said, “Industry indicators point to AI becoming a transformational agent in the banking sector.” Incorporating AI in the dynamic industry of finance and banking has various advantages. Some of these include scalability, cost reductions, reduction in human error, and accuracy. Another vital activity that will realize efficiencies with Artificial Intelligence is data analytics: machine learning will allow for the processing of a significant amount of data quickly.
BLOCKCHAIN & CRYPTOCURRENCIES
It was the fintech sector that first leveraged cryptocurrencies and blockchain. However, today, most banks are trying to tap into their massive potential. Major organizations integrate the technologies into their banking applications and apply them to transfer cash and other assets globally, securely, visibly, and quickly. More banks are expected to opt in these technologies soon.
With no end in sight to the momentum of mobile use, many customers are actively searching for new services to match the evolving technologies in their pockets and wrists. To meet those demands, banks should be more agile than ever.
5G technology is self-assured to help banks and other financial institutions provide the new, groundbreaking mobile services consumers want. The reliability, high data capacity, and low latency of upcoming 5G networks will help establish a new platform for the delivery of services.
Implementing these innovations and technologies will help banks adapt for the future and cater to the underserved populations in their markets.
Disclaimer: The author of this text, Robin Trehan, has an Undergraduate degree in economics, Masters in international business and finance and MBA in electronic business. Trehan is Senior VP at Deltec International www.deltecbank.com.The views, thoughts, and opinions expressed in this text are solely the views of the author, and not necessarily reflecting the views of Deltec International Group, its subsidiaries and/or employees.