Synopsis: Call Criteria (callcriteria.com) is a US-based Call Center Quality Agency Assurance that has rapidly expanded its customer base and products. Since its inception, the Company has amplified its projects in diverse geographical markets. The customer loyalty and satisfaction is proof of the quality services it renders. The effective tools and expert team provide the right assistance to the call center business. The company understands the challenges faced in managing call centers.
The Call Centre Quality Assurance Agency (QA) is vital when it comes to call center businesses and CallCriteria provides complete accuracy and scalability to its clients. The affordability of the QA services of the company is appreciable among the clients. The company has sample demonstrations for the businesses to get an idea about the quality processes. The pricing is monitored on the number of calls and average call length per call received in the call centers. The customers can visit the website or make an appointment with ease.
The QA services offered by the company have common approaches according to the call center business requirements. CallCriteria does not solely rely on Voice-to-text technology and human intervention is used for accurate results. The businesses do not have to hire in-house expensive QA teams and get assistance through agencies. The basic advantage of having the same from outside is creating unbiased reviews. The company has no prejudice and hence provides high-quality results. Every team leader and manager have their roles in the call center and burdening them with QA will certainly result in less effective performances. The human approach in QA analysis is great for any call center.
The agency team has multi-industry expertise and implements the best practices to drive business targets. Contact the company and ensure proper compliance, evaluation, and quality in future endeavors. The excellent and relentless services can be adapted after checking the demonstrations. The sample scorecards will give an idea about the accuracy of the QA team. The suitability of the client is always kept in mind by the experts.
About the Company
CallCriteria.com works smartly and strategically to provide the high-grade results as per the expectations of the client. The client calibration feature makes the company unique in the way of working. The effectiveness of the method is liked by both the QA calibrators and the business. The variations and uncertainties are totally kept aloof with the calibration accuracy. There are algorithms in the company that win the trust of its clients every time.
Company Name: Call Criteria
Contact Person: Ryan Stomel
Email: Send Email
Address:19525 Ventura Blvd
Country: United States