Global Call Center Outsourcings Industry Analysis 2019, Market Growth, Trends, Opportunities Forecast To 2024

“Call Center Outsourcings Market”
WiseGuyReports.com adds “Call Center Outsourcings Market 2019 Global Analysis, Growth, Trends and Opportunities Research Report Forecasting to 2024” reports to its database.

Summary

WiseGuyReports.com adds “Call Center Outsourcings Market 2019 Global Analysis, Growth, Trends and Opportunities Research Report Forecasting to 2024” reports to its database.

This report provides in depth study of “Call Center Outsourcings Market” using SWOT analysis i.e. Strength, Weakness, Opportunities and Threat to the organization. The Call Center Outsourcings Market report also provides an in-depth survey of key players in the market which is based on the various objectives of an organization such as profiling, the product outline, the quantity of production, required raw material, and the financial health of the organization.

Call centers are the business consulting services where expert agents answer calls from the customers etc. The customers could call an organization before, during or after they purchase a product and this could be for their diverse needs. 

This report focuses on the global Call Center Outsourcings status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Call Center Outsourcings development in United States, Europe and China.

The key players covered in this study 
Aditya Birla Minacs 
Atento 
Concentrix 
Conduent 
Convergys Corporation 
Datacom Group 
DialAmerica 
Firstsource 
Focus Services 
Genpact 
InfoCision Management Corporation 
Inktel Direct 
iQor 
NCO Group 
One World Direct 
Qualfon 
Sitel 
Sykes Enterprises 
SupportSave 
Tech Mahindra 
Teleperformance 
Televerde 
TeleTech 
TELUS International 
Transcom WorldWide 
Ubiquity Global Services 
United Nearshore Operations 
WNS Global Services 
Webhelp

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Market segment by Type, the product can be split into 
Inbound Call Services 
Outbound Call Services 
Others

Market segment by Application, split into 
BFSI 
Retail 
Government 
IT & Telecommunication 
Defense Aerospace & Intelligence 
Others

Market segment by Regions/Countries, this report covers 
United States 
Europe 
China 
Japan 
Southeast Asia 
India 
Central & South America

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Major Key Points in Table of Content

1 Report Overview 
1.1 Study Scope 
1.2 Key Market Segments 
1.3 Players Covered 
1.4 Market Analysis by Type 
1.4.1 Global Call Center Outsourcings Market Size Growth Rate by Type (2014-2025) 
1.4.2 Inbound Call Services 
1.4.3 Outbound Call Services 
1.4.4 Others 
1.5 Market by Application 
1.5.1 Global Call Center Outsourcings Market Share by Application (2014-2025) 
1.5.2 BFSI 
1.5.3 Retail 
1.5.4 Government 
1.5.5 IT & Telecommunication 
1.5.6 Defense Aerospace & Intelligence 
1.5.7 Others 
1.6 Study Objectives 
1.7 Years Considered

2 Global Growth Trends 
2.1 Call Center Outsourcings Market Size 
2.2 Call Center Outsourcings Growth Trends by Regions 
2.2.1 Call Center Outsourcings Market Size by Regions (2014-2025) 
2.2.2 Call Center Outsourcings Market Share by Regions (2014-2019) 
2.3 Industry Trends 
2.3.1 Market Top Trends 
2.3.2 Market Drivers 
2.3.3 Market Opportunities

….

12 International Players Profiles 
12.1 Aditya Birla Minacs 
12.1.1 Aditya Birla Minacs Company Details 
12.1.2 Company Description and Business Overview 
12.1.3 Call Center Outsourcings Introduction 
12.1.4 Aditya Birla Minacs Revenue in Call Center Outsourcings Business (2014-2019) 
12.1.5 Aditya Birla Minacs Recent Development 
12.2 Atento 
12.2.1 Atento Company Details 
12.2.2 Company Description and Business Overview 
12.2.3 Call Center Outsourcings Introduction 
12.2.4 Atento Revenue in Call Center Outsourcings Business (2014-2019) 
12.2.5 Atento Recent Development 
12.3 Concentrix 
12.3.1 Concentrix Company Details 
12.3.2 Company Description and Business Overview 
12.3.3 Call Center Outsourcings Introduction 
12.3.4 Concentrix Revenue in Call Center Outsourcings Business (2014-2019) 
12.3.5 Concentrix Recent Development 
12.4 Conduent 
12.4.1 Conduent Company Details 
12.4.2 Company Description and Business Overview 
12.4.3 Call Center Outsourcings Introduction 
12.4.4 Conduent Revenue in Call Center Outsourcings Business (2014-2019) 
12.4.5 Conduent Recent Development 
12.5 Convergys Corporation 
12.5.1 Convergys Corporation Company Details 
12.5.2 Company Description and Business Overview 
12.5.3 Call Center Outsourcings Introduction 
12.5.4 Convergys Corporation Revenue in Call Center Outsourcings Business (2014-2019) 
12.5.5 Convergys Corporation Recent Development 
12.6 Datacom Group 
12.6.1 Datacom Group Company Details 
12.6.2 Company Description and Business Overview 
12.6.3 Call Center Outsourcings Introduction 
12.6.4 Datacom Group Revenue in Call Center Outsourcings Business (2014-2019) 
12.6.5 Datacom Group Recent Development 
12.7 DialAmerica 
12.7.1 DialAmerica Company Details 
12.7.2 Company Description and Business Overview 
12.7.3 Call Center Outsourcings Introduction 
12.7.4 DialAmerica Revenue in Call Center Outsourcings Business (2014-2019) 
12.7.5 DialAmerica Recent Development 
12.8 Firstsource 
12.8.1 Firstsource Company Details 
12.8.2 Company Description and Business Overview 
12.8.3 Call Center Outsourcings Introduction 
12.8.4 Firstsource Revenue in Call Center Outsourcings Business (2014-2019) 
12.8.5 Firstsource Recent Development 
12.9 Focus Services 
12.9.1 Focus Services Company Details 
12.9.2 Company Description and Business Overview 
12.9.3 Call Center Outsourcings Introduction 
12.9.4 Focus Services Revenue in Call Center Outsourcings Business (2014-2019) 
12.9.5 Focus Services Recent Development 
12.10 Genpact 
12.10.1 Genpact Company Details 
12.10.2 Company Description and Business Overview 
12.10.3 Call Center Outsourcings Introduction 
12.10.4 Genpact Revenue in Call Center Outsourcings Business (2014-2019) 
12.10.5 Genpact Recent Development 
12.11 InfoCision Management Corporation 
12.12 Inktel Direct 
12.13 iQor 
12.14 NCO Group 
12.15 One World Direct 
12.16 Qualfon 
12.17 Sitel 
12.18 Sykes Enterprises 
12.19 SupportSave 
12.20 Tech Mahindra 
12.21 Teleperformance 
12.22 Televerde 
12.23 TeleTech 
12.24 TELUS International 
12.25 Transcom WorldWide 
12.26 Ubiquity Global Services 
12.27 United Nearshore Operations 
12.28 WNS Global Services 
12.29 Webhelp

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