Phoenix, AZ – Converstaff, a cutting-edge user engagement, sales, and support platform, allows client businesses to use highly-trained human talent to provide customer support and sales experience on their behalf, saving them time and money to focus on their services more directly.
Converstaff, a fully integrated software solution, offers clients a robust suite of tools in one click, which extends far beyond a basic chatbox. Powered by live sales and support representatives, Converstaff’s live agents perform work as an extension of a client’s business, directly under the client company’s name and intimately with its customer base. These representatives connect with customers on the client’s behalf 24 hours a day, 7 days a week, saving clients both time and money. Converstaff representatives engage and close sales, provide self-service customer support, collect feedback and data from visitors, and save businesses money on in-house staff and software, all at a low monthly or annual cost.
Converstaff helps clients get reviews on their website and social media channels, provides multi-channel customer support via live chat, email, social media, and phone, and offers self-service tools that allow customers to watch tutorials, book meetings, request callbacks, leave feedback or testimonials, read frequently asked questions, and take product tours.
Converstaff offers several simple plans billed monthly or annually. Each plan comes with set quantities of support chats, bookings, and lead forwarding, while upper-tier plans also include premium engagement features, including chat automation, social channel engagement, retargeting URLs, real-time video sessions, product tours, and dynamic site personalization, which all allow clients to further engage with their customers and grow their businesses in real-time.
To try Converstaff free for 14-days, please register for a free trial here.
Software installation on literally any website and CMS platform, like WordPress or Shopify is quick and easy. Converstaff’s team can be trained and start taking live chats in just 24-48 hours. Because Converstaff engages directly with the customers of client businesses, its staff takes the time to intimately learn about the ins and outs of each client business and stays abreast of any new changes or general information via Converstaff’s Secure Client Portal, accessible after registering. Delivering quality service is integral to the success of clients and Converstaff, so this commitment is taken seriously and is one of many areas clients cite as impressive in reviews of the platform.
To learn more about Converstaff, or to read more about its simple business plans, please visit Converstaff.com.
Converstaff matches cutting-edge user engagement technical solutions with expertly trained human talent to deliver truly “done for you” customer support and sales experiences on behalf of business clients, saving owners time and money. Today, the Converstaff team operates in two offices in Phoenix, Arizona, and Europe, and continues to establish itself as a leading industry solution.
Company Name: Converstaff
Contact Person: Cole Jones
Email: Send Email
Phone: (480) 725-2557
Address:4600 E. Washington
State: Arizona, 85034
Country: United States