– Joshua Browder, Founder and CEO
Despite the rise of the internet, some of life’s old-school nuisances linger on. Among these is the need to call a company’s customer service hotline, navigate the phone tree, and wait on hold for the next available representative. This can ruin your day and waste a colossal amount of time. People regularly wait for hours with no guarantee that their problem will be solved quickly and respectfully. By waiting on hold for you, DoNotPay cuts a lot of the aggravation out of contacting a given company’s helpline. The service won’t cost you a dime, either.
DoNotPay knows how to navigate the phone tree on the customer service hotline of tens of thousands of companies. No matter the industry or the nature of your problem, the app can get you to the right person to take care of your issue without you having to wait with the phone filling your ear with easy listening music. You might need to contact a store for information about refunds or contact an airline about booking changes. Perhaps you have been unfairly billed by your internet service provider or want to upgrade the suite you booked at a hotel. DoNotPay will get you talking to the right person with no wait time at all.
The gaming industry is displacing television and cinema as the dominant force in the world of entertainment. The interaction and engagement that gaming offers mean that players get incredibly passionate about the games they play. As such, the customer service hotlines of the major gaming companies are ringing off the hook with queries from their user base. Still, you need two hands for gaming, so DoNotPay often gets used to contact companies such as Ubisoft, Mojang, and Rockstar.
At the time of writing, DoNotPay is available for the iPhone or as a web app that is accessible through any browser. The Android version is coming soon.
DoNotPay is a San Francisco company founded by Joshua Browder to cut the minor bureaucratic and legal hassles out of your life. Besides helping you contact customer support at over ten thousand companies, the app can help you dispute parking tickets and get your fines dismissed. It can also get you an appointment at the DMV or guide you through the procedure of suing a company or individual in a small claims court. Do you want a virtual credit card so that you can sign up for free trials with no fear of getting billed when they end? DoNotPay has got you covered.
Read more about how DoNotPay helps you contact customer service at a company like Walmart and Marriott.