Tech business owner Avie Uniglicht uses the tagline “Your Business Concierge” for his business, ASKAVIE, LLC (www.askavie.com), because it puts the focus of his business in the right place – his customers. With ASKAVIE, LLC, Uniglicht offers top-of-the-line customer service that pledges to make resolving tech difficulties both easy and painless. With over 30 years experiences, Uniglicht offers customers his “White Glove Remote Room Service” which allows ASKAVIE, LLC to remotely access clients’ computer systems and fix problems via the Internet or walk clients through step-by-step procedures over the phone. A big hit with clients, ASKAVIE, LLC’s remote services allow the company serve clients all over the world.
Uniglicht recently expanded his company’s reach to include the company headquarters in Boca Raton, Florida and a call center in Pennsylvania. In addition, Uniglicht established several educational programs for his clients including Tech Cafe, which provides educational support through Uniglicht’s patented, “Your Computer Driver’s License Certification Program.” These programs aim to help clients increase their computer proficiency and learn new skills.
While many similar companies require that clients subscribe to the service via monthly payment, Uniglicht offers ASKAVIE, LLC’s services a-la-carte, so customers can choose between service options to fit their own specific needs. While some customers need help with individual computer repairs, others are business owners who need guidance choosing new computer systems or assistance in getting subpar systems running at top speed. Client Linda Rowett, says, “I was impressed by his ability to troubleshoot my issues by phone, take my financial situation into consideration and offer me sound advice on how to best address the issues I was dealing with.”
For Uniglicht, he says he enjoys solving his customers’ computer problems and helping them optimize their computer systems, whether they are experiencing trouble with a home computer or with an entire network. Founding his company in 1992, Uniglicht’s proven track record is one of the reasons his clients keep coming back. “We take a personal interest in the needs and challenges of every one of our clients, many of whom have been with us since the beginning,” Uniglicht says. Offering global technical support, ASKAVIE, LLC, is available to clients twenty-four hours per day and seven days a week. Uniglicht is dedicated to offering his clients “hand-held” service so they are never left in the lurch when a computer crashes or a networked system slows down. Credited with being a great listener, Uniglicht says he enjoys interacting with his clients, getting to know them and their computer systems, allowing him to more easily lead them toward a more optimal computing experience.
Learn more about Avie Uniglicht and ASKAVIE, LLC at: http://www.askavie.com
Company Name: ASKAVIE, LLC – “Your Tech Concierge”
Contact Person: Avie Uniglicht
Country: United States