There are many companies offering telephone answering services in the U.S., but to make the best of it you need a service that delivers the latest features and uses the newest technology in the industry. Clients prefer Cullens Communications to meet their answering service needs due to many reasons.
Cullens Communications is one of the few companies that use the very latest answering service technology. Clients prefer them because their state-of-the-art system allows them to customize each account to meet the specific needs of each medical office. Their advanced telecommunications technology helps in enhancing call quality and functionality to levels not very easily available in the industry.
The leading telephone answering services company has a foolproof system in place to ensure uninterrupted service to their clients during power outages and even in the event of some type of natural disaster. They have invested in powerful battery backups and gas-powered generators to maintain continuous service round the clock. Calls are transferred seamlessly to their offsite sister offices when services are affected due to some natural disaster.
Cullens Communications takes great pride in the fact that they have the best call agents in business. The company makes sure that their call agents care similarly about consumers as the doctors do. The best call agents are handsomely rewarded for their exceptional service every month on the basis of an incentive-based performance program.
The sophisticated telecommunications system used by Cullens Communications to deliver exceptional call quality and functionality saves them money which is passed on to their clients. That’s why their rates are among the best in the industry. The simple, hassle-free plans from this trusted physician answering service offer excellent value to their clients.
The answering services from Cullens Communications are designed to help doctors increase the productivity of their office staff across the board and also reduce overheads significantly. Their services are flexible and can be used either as an overflow line during the day, for lunch hours, for afterhours, weekends, or holidays, depending on your needs and convenience.
Cullens Communications answering services is a good way for medical professionals to maintain a healthy balance between work and personal life without compromising on the quality of care to their patients. Their staff members are trained to handle all calls from patients according to the specifications agreed. The on-call physician is contacted when it falls within the criteria.
Cullens Communications believes that their hardworking and committed employees are the prime reason for their success. They are one of the best telephone answering services and the preferred choice of the medical profession. The management encourages feedback from bottom up which keeps the call agents motivated. New techniques and methods are sought constantly by the company to deliver improved service and a better call experience to their clients.
Haley Cluett, the general manager, says the company is committed to serve people. “We get tremendous satisfaction from helping patients and our doctors have an excellent answering service experience. Being a cornerstone to the medical community, we also strive to give back whenever we have the opportunity. We donate our time and money to charities, provide free answering services to many needy organizations, and strive to provide good-paying non-outsourced jobs to our community.”
Their excellence and high quality of service is the reason why they still serve clients who joined them 20 years ago. The leading telephone answering services work with dentists, pediatrics, gynecologists, neurologists, and hospitalists.
For more information about the top telephone answering services and their plans, visit http://www.cullenscommunications.com/
Company Name: Cullens Communications
Contact Person: Adam Bane
Email: Send Email
Phone: 877 499 1280
Address:40 Mathews St. Suite 204 Goshen NY 10924
Country: United States
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