July 24, 2020 – FieldConnect announces that decades of experience and training has inspired and empowered them to present an innovative and expert suite of products. Each product is engineered to keep Mobile Field Service providers connected at all times, anywhere. Guided by the latest technology and intelligence, FieldConnect’s suite of products provides 24/7 remote access.
With the ability to access information anywhere and anytime, FieldConnect’s new suite of products is perfectly positioned to assist in the vital economic restoration. When businesses are forced to find new ways to engage their workforce, this new suite of products will empower them to return to work or continue to work safely and efficiently.
Leading the industry and defining solutions
Since 2002, FieldConnect has provided mobile solutions designed around the needs of field service organizations, ranging from field engineers to dispatchers to the back office and end-customers. With more than 17 years of domain expertise in field service, FieldConnect has led the industry of software solutions for Mobile Field Service providers with a powerful and easy to use solution for service organizations of all sizes.
Summary of the product suite
For service organizations, this suite of products supercharges your companies Field Service Management module with FieldConnect’s mobile workforce solutions.
- FieldAccess with FieldTime – Link field workers and office staff with this mobile electronic work order software, minimizing the time between customer sign-off and invoicing. With FieldTime, automate technician time capture and time approval by integrating with your accounting for a payroll solution.
- FieldDispatch – Gain visibility into field operations with a mobile portal for work order creation, full web-enabled graphical dispatch board, planning, scheduling and routing, and real-time visibility into job status, GPS location-based technician mapping, and accurate tracking of field technician performance.
- FieldDirect is a secure, web-based, customer self-service portal to request service and track calls. FieldDirect empowers customers with 24/7 access to real-time job status and visibility into service history—building customer loyalty and reducing service delivery costs.
- FieldProject integrates with your ERP to capture project time for individuals, crews, and equipment from any web-enabled mobile device. The tool also enables mobile project activity documentation, including pictures, video, task notes, custom forms, and signatures—all with a direct connection through your ERP project module to the projects you track. With FieldProject, your field team can review and manage active jobs, project history, crew time tracking, mobile form entry, material costs, and equipment assignments, all from their mobile device.
- FieldQuotes is a remote quoting solution allowing field technicians and sales staff to instantly quote and close new and add-on business while face-to-face with the customer. FieldQuotes pulls information from rate tables, inventory lists, and contract pricing housed in your back-office system, ensuring speed and accuracy.
*Functionalities may differ based on ERP/Accounting Systems. Some features not available on certain ERP/Accounting Systems
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Company Name: FieldConnect Inc.
Contact Person: Robert Hughes
Email: Send Email
Address:18818 Teller Ave. Suite 270
State: CA 92612
Country: United States