The global Coud System Management Market size is expected to grow at a Compound Annual Growth Rate (CAGR) of 24.1% during the forecast period, to reach USD 31.4 billion by 2025 from USD 10.6 billion in 2020. Increased productivity, reduced time and costs, and enhanced focus on customer experience are expected to spur the demand for cloud system management offerings across the globe.
The sudden shutdown of offices, schools, colleges, and physical retail stores has massively disrupted operations; this has led to an increase in the demand for digital workplace tools and services, such as Zoom, Slack, Blackboard, Lynda, Canvas, Google Classroom, AnyMeeting, and Moodle. AWS, Microsoft, and Google host and manage all applications in a public cloud environment. Increased spend on cloud services by select industries due to COVID-19. Industries, such as IT and ITeS, telecom, online retail/commerce, media, and BFSI, are expected to increase spending on cloud-based services to sustain their business. Highly regulated and cash-rich industries, such as BFSI, are also expected to move selective workloads to public cloud environments.
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The market is expected to be driven by the functionalities of ITOM, including the availability of a single platform to cater to multiple aspects of service delivery
ITOM involves technology infrastructure components and requirements of individual applications, services, storage, networking, and connectivity elements within an enterprise. It is responsible for the smooth functioning of the infrastructure and operational environments that support the application deployment to internal and external customers, including network infrastructure, server and device management, computer operations, IT infrastructure library (ITIL) management, and help desk services to an organization. It mainly represents the tools needed to manage the provisioning, capacity, performance, and availability of the computing, networking, and application environment.
Increased security capabilities and customized costing in cloud based solutions is driving the adoption of cloud based deployment
Cloud deployment model offers various benefits to enterprises, such as scalability, reliability, flexibility, and remote location access. Cloud is more preferred by enterprises that have less regulatory hurdles and are willing to partially or fully outsource their storage facilities. The major concern with cloud is data security due to which many enterprises are shifting to private and hybrid cloud solutions. The SaaS-based deployment of cloud systems management solutions is expected to gain traction in the coming years due to all the advantages it offers over on-premises deployment. The growth of cloud deployment is expected to be higher as it offers customization of solutions according to business requirements, billing based on usage, rapid implementation, and reduced overhead cost of implementation.
The cloud system management market includes major vendors, such as VMware (US), Microsoft (US), IBM (US), Cisco (US), BMC Software (US), New Relic (US), Splunk (US), ServiceNow (US), Dynatrace (US), Datadog (US), Google (US), Micro Focus (UK), Oracle (US), Broadcom (US), AWS (US), Flexera (US), ScienceLogic (US), Puppet (US), HPE (US), Turbonomic (US), Apptio (US), Chef (US), Densify (US), Riverbed (US). The major players have implemented various growth strategies to expand their global presence and increase their market shares. Key players such as VMware, Microsoft, IBM, Cisco, and BMC Software have majorly adopted many growth strategies, such as new product launches, acquisitions, and partnerships, to expand their product portfolios and grow further in the cloud system management market.
VMware is one of the leading players in the cloud system management market. The company primarily focuses on cloud management monitoring, analytics, and automation and professional services for this market. It is focused on organic and inorganic strategies to strengthen its capabilities for this market. Under organic growth strategies, VMware has launched vRealize Operations Cloud and VMware Cloud Foundation (VCF) 4cloud system management. For inorganic growth, it is focused on partnerships, collaborations, and acquisitions to increase its footprint in the market. For instance, it acquired Pivotal and Veriflow to expand cloud monitoring and network monitoring capabilities. The recent partnerships, acquisitions, and business expansions imply that the company is tapping the opportunities in the cloud system management market and is keen to deliver technologically advanced solutions and services. These partnerships will help VMware enhance its offerings and expand its expertise.
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Microsoft has been working extensively toward becoming an exclusive device vendor, security provider, and cloud services-oriented firm. It primarily intends to improve the technology usage experience for both personal and commercial clients. The company aims to provide customers with economical and convenient product offerings integrated with the latest technological solutions and services. Microsoft focuses on both organic and inorganic business growth strategies to maintain its position in the cloud system management market. As a part of inorganic growth strategies, it has partnered with Genesys, SAS, and Oracle for better innovation of cloud management solutions. The company is also focused on partnerships, collaborations, and acquisitions. For instance, it acquired Affirmed Networks and Movere to strengthen its cloud management software capabilities.
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