AC Service in Plano, Texas, Gets Repeat Clients For Years For One Simple Reason

The service industry often works hard on word of mouth advertising. This means repeat customers are likely to return, but establishing oneself with new customers does take time and effort on the company’s part.

Russell Pattison owns Kleen Air Services, Inc., a full HVAC and AC repair service in Plano, Texas. Most AC systems last about ten years on average, so return customers are not as frequent as some may think. Pattison depends heavily on his previous customers for referrals.

After the many years his company has been in business, Pattison has plenty of work both in installation and AC maintenance for Plano, TX residents. Kleen Air Services has one customer that refuses to use anyone else and has felt this way for years.

“The customer chose us because we offered the best prices, best equipment and were able to help in a serious pinch. Other companies simply could not meet these demands. We were told upon the completion of the job another unit would need replacement, and we should expect a call soon,” said Pattinson.

Kleen Air Services is a reliable HVAC and full service AC repair company in Plano, Texas. They install and service both residential and commercial units and are fully licensed with the state of Texas. All of their technicians are bonded, insured and trained in proper HVAC care, along with a healthy training in customer service and satisfaction, something that Pattison himself handles.

“I go on service calls with my technicians the first few times. I want them to see how I treat my customers. This way they learn what I expect the first time, every time,” said Pattinson.

To learn more, schedule an appointment or request a service call, visit the website at

Media Contact
Company Name: Kleen Air Services, Inc.
Contact Person: Media Relations
Email: Send Email
Phone: +1-972-527-4207
Address:811 E. Plano PKWY, Suite 105
City: Plano
State: Texas 75074
Country: United States