Industry-leader FieldConnect announces the launch of a vital new feature to protect the health and safety of workers and customers. The company identifies this critical new feature as Contactless Service Order Signing.
This advanced function builds on the foundation of their FieldAccess software, allowing field technicians to send service orders directly to a customer’s mobile device. From their mobile device, customers can sign a service order and submit it to the service provider.
Innovations that prioritize health and safety
FieldConnect is innovating to meet the demands of a rapidly changing market due to the COVID-19 pandemic. Health concerns have contributed to the necessity for many businesses to produce new measures that prioritize the safety of their employees and customers. The Contactless Service Order Signing feature provides a reliable manner of reducing the risks associated with exposure to the COVID-19 virus.
This new feature builds on the foundation of the company’s existing FieldAccess software solution. FieldAccess with FieldTime links technicians and office staff with this mobile electronic work order software, minimizing the time between customer sign-off and invoicing. With FieldTime, a business can automate technician time capture and time approval by integrating with its accounting for a payroll solution.
The Contactless Service Order Signing feature extends the capacity of FieldAccess while reducing touchpoints between employees and customers. As a result, service providers can reduce risks associated with the spread of the COVID-19 virus, offering a safer and more secure process for employees and customers.
Leading the industry and defining solutions
Since 2002, FieldConnect has provided mobile solutions designed around the needs of field service organizations, ranging from field engineers to dispatchers to the back office and end-customers. With more than 17 years of domain expertise in field service, FieldConnect has led the industry of software solutions for Mobile Field Service providers with a powerful and easy to use solution for service organizations of all sizes.
For more information and media on FieldConnect, visit the website.
Company Name: FieldConnect Inc.
Contact Person: Robert Hughes
Email: Send Email
Address:18818 Teller Ave. Suite 270
State: CA 92612
Country: United States