Canadian-American, tour operator, See Sight Tours, is best known for its Niagara Falls tours and its recognition among the Top 10 Experiences in the World by TripAdvisor but in addition to these things they run tour operations in over a dozen markets across North America. As experts in the field of tours and activities sector, they are sharing their insights on what the future of travel and tourism will look like in a post-COVID world based on the trends and data they’ve been observing.
The company predicts that a vaccine rollout will bring good news for the travel industry, though with distribution being rolled out on separate timelines in different countries, they anticipate that some countries will continually update their lists of approved countries for visitors based on vaccine rollout.
Travel between the Canada-US border has been severely impacted by COVID-19 in part due to the border closure into Canada, Canada’s mandatory 14-day self-isolation period for return from international travel, and the rising case numbers on the US-side of the border. Borders will likely reopen sometime in 2021 and that travel will be quite busy. In areas where lockdowns lifted just before summer, there was a jump in bookings for activities from people who have been bored. The most popular activities seemed to be outdoor activities such as walking tours, boat tours, wineries, farms, nature trails, etc. This pattern will likely continue through 2021 as there are many people who will likely be wary about being indoors with a crowd.
For those who did travel or take part in leisure activities throughout 2020, group sizes tended to be smaller than they typically were previously. The company predicts that in 2021, average group sizes may increase to include extended family. The company anticipates an increase in multi-generational family travel. Additionally, with the postponement of many weddings in 2020, it is anticipated that there will be an increase in bachelor/bachelorette, honeymoon and other general wedding-related travel happening in 2021/2022.
Lastly, in terms of what consumers are expecting and wanting for travel in 2021 and 2022 – the biggest concern seems to be with regards to flexible cancellation policies. At the start of the pandemic, many travelers were left without refunds and many felt coerced into taking travel credit instead. Being able to guarantee refunds is going to be an expectation from travelers. As activities will likely start to book up quickly once borders reopen, it will be important for consumers to book early to guarantee availability and also to choose providers who can guarantee a refund in the event they need to cancel.
About See Sight Tours
See Sight Tours is a North American tour operator with nearly 15 years of experience in the tourism sector. The company focuses on providing authentic, personable, small-group tours and experiences. For more information visit https://seesight-tours.com