Alert 360, one of the nations’ largest providers of home and business security and automation, introduces convenient Smart Signal Panic and Smart Signal Verify security system options for its nearly quarter of a million alarm monitoring customers.
Alarm events and emergencies can be stressful. Alert 360’s free mobile app makes it easier for home security and business security customers to use these new options to verify an alarm, send a panic signal, and reduce false alarms.
Alert 360 Smart Signal allows an alarm user to quickly decide whether the alarm was an accident or if help is needed, allowing for faster notifications to Alert 360’s alarm monitoring station and greater protection from false alarm dispatches. When an alarm event occurs, a Cancel Alarm and a Verify Alarm option will appear in the Alert 360 app along with a Time Remaining counter. A user will have two minutes to either cancel or verify the alarm.
Using the Smart Signal option to cancel a false alarm, the user simply presses and holds the Cancel Alarm button in the Alert 360 app for three seconds until the status bar completes. The Alert 360 monitoring center will cancel the alarm and will not dispatch emergency services. To verify an actual emergency when help is needed, a user presses and holds the Verify Alarm button in the Alert 360 app for three seconds until the status bar completes. The Alert 360 monitoring center will alert authorities immediately to respond to the emergency. If a customer chooses nothing, Alert 360 alarm monitoring dispatchers will still make contact by phone regarding the alarm signal.
In the event of an emergency, Alert 360’s Smart Signal Panic option allows customers to open the Alert 360 app and tap the Panic dropdown menu. Depending on the alarm system installed, customers can choose from different panic button selections that include fire, police, silent, or medical alarms. All options will send an immediate alarm signal to the Alert 360 monitoring center from the alarm panel at the customer’s property. The panic button will work from almost anywhere a customer is located. Once the panic button has been activated in the app, the Alert 360 monitoring center will immediately dispatch authorities to the location of the property protected by Alert 360.
“We know that Alert 360’s home security and business security customers rely heavily on their mobile apps and smart devices to stay connected to their homes and families,” said Richard Ginsburg, president and CEO, Alert 360. “Our new Smart Signal Verify and Smart Signal Panic options offer even more control, convenience, and peace of mind. In addition to our extensive line of HD security cameras, these new services provide customers a higher level of alarm system management and help reduce false alarm dispatches, protecting valuable police resources. As a leading monitored security company, we’re proud to continually offer advanced options in mobile security and alarm monitoring services that help make our customers’ lives easier and safer.”
As the fourth largest monitored home security system company in the United States, Alert 360 provides award-winning home and business security and home automation services. The company has been recognized as an Inc. 5000 fastest-growing private company and earned Five Diamond Monitoring Center designation from The Monitoring Association for excellence in alarm monitoring for security systems and home automation devices. An Oklahoma-based company, Alert 360 was voted the “Best Home Security Provider” and has been named a “Best Places to Work in Oklahoma” for five consecutive years.
Across the country, Alert 360 offers wireless security systems; home automation devices; mobile app access; wireless security cameras; smoke alarms; carbon monoxide detectors; medical alert pendants; glass break and motion sensors; water leak detection devices; keyless entry; smart thermostats; remote garage door control; smart lighting; live video footage; recorded clips; indoor and outdoor cameras; doorbell cameras and more. Alert 360’s certified security technicians also provide professional integration of home automation devices, including sprinkler systems, sound systems, Amazon Echo and Google Home.
Founded in 1973, Alert 360 is one of the nation’s oldest-licensed alarm monitoring providers. Today, the company has a network of branches from coast to coast. The company continues to offer critical lifesaving security services amid COVID-19 concerns, with Limited-Touch service and installation.