A technology startup from the middle-east, Twerlo is on its way to win the hearts of customers across the globe. Focussed on enhancing customer experience by building solutions that ease customer journey, Twerlo has the vision of transforming the ways businesses communicate with their customers.
Friendly and customer-centric in its approach, Twerlo has already started gaining attention from the business giants in Saudi Arabia.
Twerlo’s customer support solution ‘Twerlo Connect’ is a customer support automation platform built to help businesses cater to their clients on WhatsApp.
With Twerlo Connect, businesses can now showcase products, sell, receive payments, and get customer feedback, all through one unified WhatsApp number using WhatsApp API.
Twerlo is becoming a hit with fast-food chains that have multiple outlets across the middle east. Through features like ‘WhatsApp Ordering’ and ‘WhatsApp Booking’, Twerlo caters to industries from transport, government, healthcare, food & beverage, NGO’s and many more. Twerlo’s technology, with the integration of WhatsApp API, is built to enhance the customer experience throughout the customer journey.
Restaurant chains can now take food orders online without paying commission to aggregators. With Twerlo, customers will be able to order food from their favorite restaurant through WhatsApp. Restaurateurs can accept and process online food orders without the need for third-party aggregator apps. Twerlo has built technology with features to support ‘order management’, ‘delivery management system’ and ‘customer loyalty programs’ to ensure the enhanced customer experience.
Not just this, Twerlo integrates high-end Conversational AI to build custom-made chatbots for brands! Now, businesses can quickly respond to customers and avoid waiting time by automating customer support with Twerlo Bot. Integrate seamlessly with existing CRM systems to offer personalized support to existing customers.
Feel like your business could benefit from Twerlo’s technology?
Visit the website to book a demo today!