One of the biggest obstacles that small businesses face when it comes to growth is managing their time and resources in order to actually ignite growth, but that’s where Thryv comes in.
The platform provides a secure and comprehensive small business management platform for automating tasks and putting customers at the center of business. “Thryv is an end-to-end customer experience platform built for small business,” explains Ryan Cantor, Vice President of Product and Marketing at Thryv. “We help small business owners deliver an exceptional customer experience. Especially in a post-COVID world.”
To date, Thryv is helping more than 40,000 small business owners reach more customers, stay organized and get paid faster.
Thryv is a customer relationship management (CRM) platform that goes beyond the basic functions of alternative platforms to provide reputation management, customer communication, payment processing, document sharing and much more. These features are in addition to usual CRM functionalities such as contact management, customer relationship management, social media management, and more.
“When customers have the ability to book appointments on your website, login to reschedule, ask questions, make payments, download historical receipts, read and share documents and more, only then have you moved toward actually improving your customer’s experience,” said Cantor.
Right now, small business owners can get a free scan that lets them know if the online customer experience they provide is satisfactory. The free scan can be requested at Thryv’s website and includes an online listing accuracy check, ratings and reviews evaluation, customer sentiment analysis, social media relevance, website experience and performance review.
The Thryv platform has proven to be successful for client after client with a 25% increase in average number of customers, a 61% increase in appointments booked, and an 86% increase in annual revenue increase through bookings and payments when using Thryv.
“It has helped us streamline everything from appointments and communicating with our clients to sending out invoices for our payments and allowing our clients to make payments,” said one recent Thryv client.
Today’s customers demand connectivity and online presence when it comes to purchasing decisions and communication, and Thryv is helping business owners provide for this and more.
Further information, including how to get a free demo, can be found at www.Thryv.com.
About Thryv, Inc.
Thryv, Inc., helps small business owners make the most of their time and get paid with technology, software, and local business automation tools.