FEBRUARY 4, 2021 – ReachLink, a fast-growing telemedicine company headquartered in Boca Raton, FL, announces a partnership with Boston-based Eleos Health to improve mental health outcomes. The partnership will utilize Eleos’ Care Intelligence solution, based on proprietary artificial intelligence and natural language processing technologies, to quantify and improve outcomes for people with conditions such as anxiety and depression.
Due to the COVID-19 pandemic, demand for telemedicine services dramatically increased last year. Visits increased by 154% year-over-year by April 2020, according to the US Center for Disease Control and Prevention. Many analysts are predicting this trend will continue for the foreseeable future.
James Farese, the Founder and CEO of ReachLink, discussed the partnership – “Eleos expands ReachLink’s visibility into outcomes by analyzing data from both the clinician and patient. This insight helps to inform how we provide feedback, match patients to clinicians, and even strengthen payor-provider relationships by quantifying our value in a very tangible way.”
The US Center for Medicaid and Medicare Services has now made many tele-health services that were provisional due to COVID-19 permanent. Many see this as an indicator that while the pandemic prompted mass-adoption of telemedicine services out of necessity, people will continue to expect providers to make these services available. “ReachLink is driving the next-generation of innovative tele-behavioral health providers; those who understand that quality of care is a major competitive differentiator. We at Eleos Health are glad to support ReachLink on their journey as they continue to scale and improve access to quality care that works for everyone,” said Alon Joffe, Co-founder and CEO of Eleos Health.
As patients, providers and payors adapt to this “new normal,” the companies continuing to find new ways to offer services that are both convenient and effective will emerge as mainstays in this new standard of care.
ReachLink is a leading digital health company that provides convenient access to high quality mental healthcare. ReachLink works with individuals and payors such as Aetna and Optum to increase and streamline access to mental health services: www.reachlink.com
About Eleos Health
Eleos Health is powering the future of behavioral care. Eleos Health’s Care Intelligence solution empowers clinicians by allowing them to focus on care personalization, rather than data collection and drive data-driven treatment at scale. Eleos Health is trusted by leading health systems, telehealth companies, community-based centers, and other provider organizations. With Eleos Health, organizations reduce their documentation time, accelerate remission rates, and reduce burnout and staff turnover rates for their clinicians: www.eleos.health