TELNOVO Communications Expands Services with Unified Cloud Communications and Direct Routing for Microsoft Teams

The services provided by TELNOVO Communications such as SIP Trunks, Cloud Communications and Omni Channel Call Center are rapidly being adopted by businesses.

Philippines – TELNOVO Communications has been in the industry since 2013, and since then, they have built a company which not only provides various value added telecommunications services but has been one of the pioneers in Cloud Telephony in the country. The company offers the perfect cloud communications service for businesses that needs reliable and affordable systems to help them work remotely, while trying to adjust with the new normal.

Services like Cloud Communications provides customers with a possibility of making the shift from the onsite office to a virtual setting when it comes to communication and collaboration within and outside the company. Whether it is a start-up or a well-established business, every company now requires a system which lets them communicate virtually and effectively with their customers.

People may not have thought about shifting to cloud at all earlier, but after going through a whole year of pandemic, offices are now much open to a hybrid arrangement and are adopting new cloud technology to help employees connect no matter where they are. TELNOVO’s Unified Communications as a Service thus, utilizes cloud tools to build a platform where the employees of a company can gather and use various means like video calling, voice, email, team chat, content sharing to collaborate better.

Aside from the Unified Cloud Communications, TELNOVO announced it is now offering Direct Routing for Microsoft Teams through a hybrid global and cloud data network, connecting Teams users to external phone lines and transforming Teams into a highly reliable business phone system.

Microsoft Teams is rapidly gaining popularity, reaching 115 million daily active users as, among organizations of all sizes seeking a powerful unified communications as a service (UCaaS) solution for video conferencing, screen sharing and chat. However, Teams does not include an out-of-the-box connection to the Public Switched Telephone Network (PSTN) for making phone calls outside of the organization.

With Direct Routing from TELNOVO, every device enabled with the Teams app – desktops, laptops, smart phones and tablets – becomes a fully functional business phone, managed through an online portal designed for non-technical system administrators to easily make changes once the system is up and running.

TELNOVO’s secure cloud-based platform supports elastic capacity, delivering the scale required for reliable, high-quality service. TELNOVO’s Direct Routing Service supports both SIP via public internet and hybrid on-premise analog PSTN. TELNOVO also maintains data centers in the US and Philippines with plans to launch Teams SBC in multiple Azure and AWS regions.

TELNOVO’s services are perfect for businesses who needs reliable communications tools but are conscious about recurring costs. Get in touch with TELNOVO’s experts and find out how they can help address your communications requirements.

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Company Name: TELNOVO Communications
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Country: Philippines