One of the best HVAC companies in Boise, ID, Shanco Heating & Air, has hired a new scheduler to streamline their scheduling process and improve customer service.

Shanco Heating & Air today announced that Rachel Maynard had joined our company as a new Customer Service Representative effective January 2021.

Boise, ID – Rachel Maynard has joined Shanco Heating & Air since January 2021 as a dedicated scheduler. With her 4-year experience in restoration and reconstruction service, Rachel will bring her knowledge and expertise to communicate with our customers and schedule our technicians. 

Running a heating and conditioning service is not a simple task, especially during this pandemic. People become more sensitive than before with the air quality inside their house and office. Air conditioning is one of the businesses that received a positive boost during the uncertainty. As a result, companies like Shanco Heating & Air received more calls and have their team spread out in the neighborhood handling ventilation issue.

As the CEO of Shanco Heating & Air, Brett Shannon has taken an excellent move by hiring a dedicated scheduler, Rachel Maynard. Her primary role will be answering the phone, scheduling the technicians, and providing excellent communication with our loyal customers. Brett wishes his company to deliver top-notch support with the new additional member, keeping their clients updated on the service schedule, spare parts availability, and answering questions. With Rachel’s help, each incoming call is received by a real person instead of getting pushed to voicemail. Nothing best than speaking with a live person who can answer your queries. Dial 208-906-6928 to talk to Rachel or visit our site to get a free estimate,

“As the company grows, we are also planning on applying an online booking system to allow customers to schedule online based on their time preference”, says Brett Shannon, Founder of Shanco Heating & Air.

About Shanco Heating & Air

Shanco Heating & Air is a family-owned business run by Brett Shannon, who received his certification as Master Technician from the Northwest HVAC/R Association and Training Center in 2011. As a father of four children, Brett understands issue with the heater and air conditioner cannot wait and need to be resolved immediately, correctly, and safely. Bringing the same value to his customers, he trained his team to provide the highest quality and the most professional maintenance, repairs, and replacement services.

The company strives for high-quality and honest service. No jobs are too small for them, and with the help of their dedicated team, the company can serve many houses in Idaho that includes Boise, Caldwell, Eagle, Hidden Springs, Kuna, Meridian, and Nampa.

Media Contact
Contact Person: Brett Shannon (owner)
Email: Send Email
Phone: 208-906-6928
Address:590 N. Maple Grove Rd. Ste #7
City: Boise
State: ID 83704
Country: United States