Momentum Labs launched their new cognitive loyalty and retention platform secured with blockchain technology amidst the COVID-19 pandemic to help businesses get back to their feet.
During this pandemic, more than 78% of U.S. consumers have switched brands accordingly to McKinsey. As quoted from an article on Forbes, such a behavioural change has been a shock to brand loyalty. Businesses would have to start building loyalty in the months to come to keep their current customers from switching, and turning one time buyers into regulars.
“Businesses are having tough times. Every customer needs to be retained and be rewarded. We want to increase their bottom line through customer happiness from day one. We use AI + ML + Blockchain to tackle this problem. Momentum Labs has the solution to that.” Itay Kasre, CEO of Momentum Labs told a reporter from Blockcast.cc.
Itay has 11 years of experience in the Israeli start-up industry and he believes that his new product that harnesses the power of Blockchain and Artificial Intelligence (AI) will help businesses better understand their customer behaviour, predict churn before it happens, and prevent it.
The addition of blockchain technology serves as a storage layer for the loyalty protocol, enhancing the solution with a high level of security and allows interchangeability of loyalty assets such as points and mile.
Momentum Labs is a one-of-a-kind cognitive platform for loyalty programs implemented over a blockchain infrastructure. More information can be obtained at https://www.momentumlabs.ai/
About Momentum Labs
Momentum Labs is a one-of-a-kind cognitive platform for loyalty programs implemented over a blockchain infrastructure. The platform harnesses the power of AI (Artificial Intelligence) to help businesses better understand customer behaviour, predict churn before it happens, and prevent it. Momentum Labs is set to revolutionize the world of retention marketing and customer loyalty. redefining the way companies build programs and manage relationships with their customers.