Telehealth has been the buzzword of the year among both patients and providers, and with good reason. In the early stages of the coronavirus pandemic, many hospitals, clinics, and private practices took steps to improve access to care while minimizing risks by encouraging patients to switch to telehealth appointments. Legislators and insurance companies made appropriate changes to ensure accessibility, and now, few Americans would want to go back to receiving all their medical care in person.
What Are Telehealth Kiosks?
In the early stages of the switch to telehealth, doctors used their office computers, and patients used personal laptops, desktops, or phones to provide or access care. However, according to realtimecampaign.com, this solution came with some serious limitations for both parties. For one thing, not all Americans have access to personal computers or smartphones. For another, healthcare providers aren’t always equipped with everything they need to perform consultations safely and securely without violating patients’ HIPAA rights.
Telehealth kiosks provide a perfect solution to several of these problems. The telehealth kiosks provided by a company like KIOSK information systems are designed specifically with HIPAA compliance and improved patient outcomes in mind. They are equipped with everything required to provide patients with instant access to face-to-face consultations from anywhere.
Telehealth Expands Patient Care Options
Some healthcare providers question whether the trend toward increased telehealth availability will continue once the coronavirus pandemic is under control. So far, research shows that telehealth is probably here to stay. Between 94 and 99% of patients surveyed have reported high rates of satisfaction with telehealth, and up to one-third of them actually prefer virtual visits to go to the doctor in person. Of course, there are plenty of circumstances that warrant in-person visits to the clinic, but telehealth can expand patient care options when extensive diagnostic testing is not required.
Telehealth Kiosks Can Improve Clinic Workflow
Today’s telehealth kiosks provide flexible options and reliable connections to reduce video downtime and ensure that patients can access the care they need. They’re also designed to streamline clinic workflows for providers without compromising data security or patient confidentiality. One may find, As telehealth visits become more common, here are ways you can make the most of your consultation:
Secure data connectivity
Desktop and application sharing
Multi-party video calls
Advanced call monitoring and assessment tools
Providers can find out more about these and other advanced features before purchasing new kiosks. Reliable product and service providers will be available to answer questions before and after the purchase. Healthcare providers that switch to telehealth kiosks will also get access to the ongoing tech support they need to ensure that the equipment always works as intended.
Telehealth Is Here to Stay
In the future, patient-facing telehealth kiosks could be placed in manufacturing facilities, distribution centers, and high-risk areas like homeless shelters to provide even better access to care. For now, providers can install kiosks on-site and use them to connect to patients from just about any device using cloud-based services. The future is here. It’s time for providers to catch up.