Roomza, an original hospitality concept, is hoping to reinvent hotels from the inside out by focusing on what it believes is a fractured guest experience, high operating costs, and poor worker satisfaction.
In the hotel of the future there are no lines. Guests at Roomza’s hotels will choose their room from a virtual floorplan and pay in the app. On the day of check-in, you’ll head directly to your room and your phone is the key. While guests can manage up to 100% of their stay using the app, Roomza says contactless doesn’t have to mean connectionless. There’s a 24-hour team of Hosts available to assist, both virtually and at the hotel.
More importantly, guests and hotel owners can feel good about how Roomza runs its business. Everything is engineered to put their workers first, investing in the promise that the employee will do the same for the guest. The company believes the shortest path to guest loyalty and the profits that follow is to get serious about a workforce where diversity is celebrated and protected while creating a contactless hotel product that data suggests travelers want.
Learn more about their mission to disrupt the hotel industry at roomza.com