Recent global events have shown a spotlight on how empathetic leadership affects businesses and the workforce. Many are starting to recognize that it is a hallmark of forming highly functioning teams and individuals, especially during a crisis. However, Businessolver’s State of Workplace Empathy Study reveals that although the recognition of empathy’s value is escalating year over year, it continues to be a blind spot for leaders, especially executives. Robinson Alliance Group steps in to bridge the gap for businesses and organizations everywhere.
Ronda Robinson, co-founder of Robinson Alliance Group and creator of Practical Empathy™, introduces a practical way for leaders to apply empathy at work that translates to the bottom line without sacrificing authority, time or energy. Her Practical Empathy™ method is a simple, actionable approach that spots five triggers of human behavior and then addresses them.
In a study by the Center for Creative Leadership, managers who are rated as empathetic by their subordinates are perceived as better performers in their job by their bosses. Empathy is the new leadership power skill in the workforce today as revealed by books, blogs, articles and videos shown by prominent experts. This conclusion is supported by the global survey done by Development Dimensions International, which revealed that the top ten performing businesses have a high Global Empathy Index and have generated 50 percent more net income than the bottom ten performers.
Most leaders, however, still do not know how to practice empathy in their work. They think of it as an intangible soft skill that is difficult to understand. Robinson Alliance Group’s Practical Empathy™ immerses them in the purposeful, tangible and authentic application of empathetic leadership.
“Practical Empathy is a hard skill any leader can learn to accelerate team engagement, creativity and teamwork while halting negativity and drama. It is how to do empathy by learning to spot and act on five triggers of emotion that drive human behavior at work,” stated Robinson.
After years as a leader in the pharmaceutical, biotech and medical device field, Robinson has identified the top values that contribute to thriving, high-performance teams — including trust, empathy, empowerment, candid communication, innovation, inclusion, and diversity. With these in mind, she has developed a unique method to help organizations worldwide uncover seemingly unrelated issues that affect performance.
More information can be found at https://practical-empathy.com/.
About Robinson Alliance Group
Ronda Robinson of Robinson Alliance Group is a certified professional in talent development (CPTD), master performance consultant and chief learning officer. She has honed her empathy training skills by working with FBI hostage negotiators.